Manager, Commercial Operations - VancouverApplication Deadline: 16 July 2025
Department: Commercial & Marketing
Employment Type: Fixed Term - Full Time
Location: Vancouver
Compensation: $145,000 - $170,000 / year
DescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITIONMain Activities and Responsibilities Reporting organisationally to the FIFA26 CAN Head of Host City Rights Management & Delivery, the Manager, Commercial Operations will oversee the successful operational implementation and fulfilment of FIFA Commercial Partners' World Cup contractual rights and obligations. This role is venue based in Vancouver with a focus on BC Place Vancouver. It includes management of official sites requirements and stadium preparation of Commercial Partners activities and deliverables.
The main responsibilities of the Manager, Commercial Operations for the FIFA World Cup 26™ include:
- Coordinate and oversee the operational implementation and delivery of FIFA World Cup 2026™ Commercial Partners agreements.
- Work with the Vancouver Host City Committee, stadium venue management and other functional areas to plan and deliver the rights and obligations of the Commercial Partners.
- Coordinate stadium inspections and Commercial Partners operational visits, understanding the commercial requirements at the stadium as well as the F&B concessions operations.
- Coordinate the implementation of Clean Site Guidelines and Commercial Partners exclusivity in the appointed official sites.
- Support the implementation of specific marketing projects at the stadium e.g., Value-in-Kind, Special Marketing Programmes and other partners activities, etc.
- Serve as the primary point of contact for FIFA Commercial Partners rights delivery addressing inquiries, resolving issues throughout the event operation delivery process.
- Work with marketing suppliers and assist them in the delivery of their obligations.
- Support the Commercial Operations team with other projects as required and the venue team during the tournament period.
- Prepare comprehensive reports, guidelines, and presentations on rights delivery progress, highlighting key achievements, challenges, and recommendations for future events.
- Prepare tournament debrief reports.
- Other duties as assigned.
- This role requires you to be onsite 5 days a week (Monday-Friday) at our Vancouver Office.
- Travel within Canada, to the US and/or Mexico may be required to reflect the business needs of the department (meetings, workshops, site visits, other Events, etc).
FIFA World Cup 26 Skills Framework ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one's behaviour, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education - Bachelor's degree or similar higher education in Business Administration, Sport Administration, Marketing, etc.
Work Experience & Qualifications - Minimum of 5 years of work experience in partnership delivery or events operations.
- Proven track-record in managing complex projects.
- The following strengths: collaboration, motivational leadership, excellent communication skills and positive relationship-management skills.
- Ability to adopt a strategic view, make decisions, and act promptly.
- Ability to operate in a high pressure and fast paced environment.
- Innovator and added-value approaches towards rights delivery.
- Experience in Sports industry is a benefit.
- Experience in managing international events or organizations with international offices/staff is a benefit.
Languages - Fluent in English, French proficiency is a plus.
Technology - Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
