CVS Health

Manager, Colleague Relations (Omnicare)

CVS Health • $54K — $145K *
US-Anywhere
+ 9 other locationsRemote
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Employee Relations, Investigations, Human Resources, or related experience.
  • Preferred: SHRM Certified Professional certification.
  • Bachelor's degree preferred, or equivalent experience considered.
  • Strong problem-solving and decision-making skills.
  • Effective collaboration and teamwork abilities.

Responsibilities

  • Develop complex employee relations policies and procedures ensuring legal compliance.
  • Act as a point of contact for employee workplace issues and concerns.
  • Conduct investigations and recommend actions to resolve conflicts.
  • Support managers in employee performance management, including terminations.
  • Create employee communication strategies to promote transparency.
  • Enhance employee engagement through recognition and satisfaction initiatives.
  • Provide guidance to employees facing professional or personal challenges.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Paid time off for work-life balance.
  • Retirement savings options for financial security.
  • Wellness programs to support health and well-being.
Full Job Description
Position Summary

Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction and be supporting approximately 6,000 colleagues. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation.

Coordinates employee relations programs to ensure compliance with policies and practices. Develops and implements policies and procedures, including grievance procedures and exit interviews. Researches and responds to employee questions, concerns and grievances. Maintains employee relations records.

Primary Job Duties & Responsibilities
  • Develops complex policies and procedures related to employee relations, ensuring compliance with applicable laws and regulations.
  • Under minimal supervision, serves as a point of contact for employees regarding workplace issues, conflicts, and concerns.
  • Conducts investigations, gathers relevant information, and recommends appropriate actions to address conflicts.
  • Supports managers in effectively managing employee performance, including providing guidance on performance improvement plans, disciplinary actions, and termination processes.
  • Develops and implements employee communication strategies to foster open and transparent communication.
  • Implements initiatives to enhance employee engagement and satisfaction by collaborating with HR and management to develop and execute employee recognition programs, employee surveys, and other engagement initiatives.
  • Delivers guidance and support to employees facing personal or professional challenges by connecting employees with appropriate resources, such as Employee Assistance Programs (EAP), counseling services, or wellness programs.
  • Coaches more junior colleagues in techniques, processes, and responsibilities.
  • Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles.


Required Qualifications
  • 5+ years in Colleague/Employee Relations, Investigations, Human Resources, or a combination of relevant experience.


Preferred Qualifications
  • Adept at problem solving and decision making skills
  • Adept at collaboration and teamwork
  • Society for Human Resource Management (SHRM) Certified Professional preferred.


Education
  • Bachelor's degree preferred, specialized training/relevant professional qualification or equal years of working experience may be considered.


Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/02/2026

About CVS Health

Omnicare provides comprehensive pharmaceutical services to patients and providers across the United States. As the market-leader in professional pharmacy, related consulting and data management services for skilled nursing, assisted living and other chronic care settings, Omnicare leverages its unparalleled clinical insight into the geriatric market along with some of the industry's most innovative technological capabilities to the benefit of its long-term care customers. Omnicare also provides key commercialization services for the bio-pharmaceutical industry through its Specialty Care Group.

CVS Health Careers

Joining CVS Health presents a unique opportunity to advance your career in a company where innovation, leadership, and growth go hand in hand. As a leader in the healthcare industry, CVS Health is more than just a pharmacy. We are a team of professionals dedicated to improving lives and optimizing health outcomes.

Work You’ll Do

At CVS Health, you will be part of a culture that values diversity and inclusivity, fostering an environment where every team member’s contribution is valued. Engage in meaningful work that directly impacts lives, driving innovation in healthcare services and solutions.

Explore Job Opportunities

Whether you’re looking for a position in pharmacy services, corporate leadership, or in-store management, CVS Health offers a variety of employment opportunities that will help you harness your skills and thrive professionally. Our job opportunities span across a wide range of professional fields and geographic locations, ensuring that your career at CVS Health aligns with your professional goals and lifestyle.

Internship Programs

Kickstart your career with CVS Health through our internship programs. These opportunities are designed for ambitious students eager to develop their skills in a real-world setting. Internships at CVS Health are not only about gaining work experience but also about making meaningful contributions to our ongoing projects.

Professional Growth and Development

CVS Health is committed to the professional growth of our employees. With access to cutting-edge technology, industry-leading experts, and comprehensive diversity training, our team members are equipped to lead and innovate. We support career advancement through professional development programs, leadership training, and opportunities for networking and internal mobility.

Benefits and Culture

Our employees enjoy a range of benefits that reflect our commitment to their well-being and success. From health and wellness benefits to professional development programs, CVS Health is dedicated to ensuring our team members have the resources they need. Our inclusive culture encourages collaboration and continuous learning, making CVS Health a place where you can grow and succeed.

Join Our Team

Ready to take the next step in your career? Explore the open positions at CVS Health that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Stay Connected

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Search CVS Health Jobs

Don’t just look for a job. Look for a place where you can be a part of something bigger. Visit our careers page to find the position that’s right for you and join a team that values innovation and leadership in healthcare.

READ CAREERS BLOG

Stay ahead in your career with insights from those who know CVS Health best – our team. Learn from their experiences and get insider tips that can help you succeed in your next interview, craft a standout resume, and build a career you’re proud of at CVS Health.
Learn more about CVS Health
Size
300,000 employees
Market Cap
$122 billion
Industry
Net Income
$7.1 billion
Founded
1963
5 Year Trend
+10.5%
Revenue
$268.7 billion
NASDAQ

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