Manager, Clinical Adoption Ambulatory- Remote

LifePoint Health

$88K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; Bachelor's degree preferred.
  • 5 years of clinical management experience in provider support and training.
  • Experience in workflows and EMR optimization.
  • Proven ability to manage and develop teams effectively.
  • Strong understanding of clinical and business processes.

Responsibilities

  • Collaborate with Medical Group Services and practice leaders on project training issues.
  • Lead large implementations and troubleshoot clinical system issues.
  • Train users on Lifepoint supported applications and workflows.
  • Support SuperUsers and vendors during training sessions.
  • Communicate regularly about software functionality and operational capabilities.
  • Provide support during go-live phases and ongoing training for users.
  • Assist in change management for system updates and functionality improvements.

Benefits

  • Comprehensive medical, dental, and vision coverage options.
  • Life, accident, and critical illness insurance; paid family leave.
  • Tuition assistance for higher education and certifications.
  • Loan assistance and a retirement package with company match.
  • Wellness programs including gym memberships and mental health services.
  • Ongoing professional development and career advancement opportunities.
Full Job Description
Job Description

Schedule: Days: M-F

Job Location Type: [Remote]

Travel: up to 50% as needed

More about our team

The Manager, Clinical Adoption Ambulatory provides guidance and oversight for the Clinical Adoption Analyst, managing enterprise initiatives related to provider support, training, workflows, EMR optimization and team development.

How you'll contribute

A Manager, Clinical Adoption Ambulatory who excels in this role:
  • Collaborate and work with the Medical Group Services teams and practice leaders to coordinate training issues and risks associated with projects using standard tools and processes
  • Serve as a team lead on large implementations and monitor and resolve all athena clinical or related issues
  • Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows to effectively train users
  • Participate in training and work with SuperUsers and the respective systems vendors
  • Conduct regular day-to-day communication, software review, and exhibit understanding of the systems' functionality and operational capabilities
  • Provide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee training
  • Collaborate with clinical business partners to define role-based workflows within clinical applications
  • Provide on-site support during high peak times for initiatives, go-lives, optimizations and for new functionality
  • Participate in change management regarding fixes and enhancements, to assist SuperUsers in adopting new functionality and workflows and participate in coordination and communication of system updates and changes
  • Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management


Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.


What we're looking for
Applicants should have a high school diploma required with 5 years of clinical management experience supporting provider support, training, workflows, EMR optimization experience.

Additional requirements include:
  • Manage the work of others, including planning, assigning, scheduling and reviewing work to ensure quality standards
  • Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective actions for staff


You must be authorized to work in the United States without employer sponsorship.

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