Manager, Client Service

Mariner

$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • 5-7 years of experience in financial business operations, preferably in a fast-paced environment.
  • Proficiency with Salesforce and financial platforms like Fidelity (Wealthscape) and Charles Schwab.
  • Strong analytical and problem-solving skills.
  • Excellent project management and cross-functional team management experience.
  • Strong communication and interpersonal skills.

Responsibilities

  • Input and review money movement transactions within Wealthscape and Charles Schwab.
  • Manage day-to-day execution of operations tasks, including account paperwork.
  • Aid in the review of Taxable, Retirement, Trust, and Business account openings.
  • Act as a liaison between Wealth Teams and custodians, resolving issues proactively.
  • Delegate tasks and assist team members to ensure smooth workflow execution.
  • Foster a collaborative and accountable team culture
  • Manage quarterly projects and maintain internal spreadsheets for task oversight.

Benefits

  • Collaborative work environment focused on continuous improvement.
  • Opportunities for professional development and career growth.
  • Engagement with cross-functional teams and stakeholders.
  • Supportive management culture emphasizing accountability.
Full Job Description
We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth environment. This role is responsible for inputting and reviewing transactions, managing workflows, and fostering a collaborative and accountable team culture.

Responsibilities:
  • Input and review money movement transactions within Wealthscape and Charles Schwab.
  • Responsible for managing the day-to-day execution of operations tasks, including preparing and reviewing account opening paperwork and account maintenance.
  • Proficient in what is needed to open Taxable, Retirement, Trust, & Business accounts within Fidelity & Charles Schwab to aid in reviewing requests.
  • Serve as liaison between Wealth Teams and custodians. Proactively contact custodians daily to resolve issues and ensure requests are being processed with accuracy.
  • Delegate tasks and assist with team members workloads to ensure smooth execution of workflow.
  • Foster accountability, collaboration, and continuous improvement within the team.
  • Manage quarterly projects, maintain internal spreadsheets, and oversee completion of team members daily tasks.

Qualifications:
  • Education: Bachelor's degree in Business Administration, Operations Management, or related field.
  • Experience: 5-7 years of experience in financial business operations, ideally within a fast-paced, growth-oriented environment.

Skills:
  • Experience with Salesforce
  • Experience with Fidelity (Wealthscape) and Charles Schwab Platforms.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills, with experience managing cross-functional teams.
  • Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization.
  • Proficiency in Excel

#LI-MK1

Similar Jobs

More Jobs at Mariner

More Finance & Insurance Jobs

  • Controller
    $110K — $120K *
    I & A Recruiting
    Crystal Lake, IL 60014 (Mchenry County)
  • Partner
    $200K — $500K+*
    Confidential Company
    Los Angeles, CA 90001 (Los Angeles County)
  • Hackensack Meridian Health
    Financial Analyst IV
    $113K *
    Hackensack Meridian Health
    Iselin, NJ 08830 (Middlesex County)
  • Controller, Business Control
    $125K — $150K *
    ASM International
    Phoenix, AZ 85032 (Maricopa County)
  • CNH Industrial N.V.
    HRBM Financial Services
    $120K — $184K *
    CNH Industrial N.V.
    Waterford, WI 53185 (Racine County)

Find similar Manager, Client Service jobs: