Coalition

Manager, Claims

Coalition$115K — $155K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; JD and Adjuster Licensing are pluses
  • 6+ years of experience in Cyber and Technology and Media claims
  • 2+ years of previous people management experience
  • Executive Risk claims experience is an asset
  • Strong teamwork and deadline-oriented skills
  • Excellent communication and interpersonal abilities

Responsibilities

  • Lead a team managing complex global cyber, technology and media claims
  • Train team on analyzing claim exposures and addressing insurance coverage issues
  • Assist in establishing reserves and maintaining claims file accuracy
  • Identify settlement opportunities to enhance claims outcomes
  • Collaborate on defense and resolution strategies for claims
  • Develop relationships with brokers and legal/vendor partners
  • Provide analytical support for underwriters

Benefits

  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs
  • Competitive compensation and opportunities for advancement
Full Job Description
About the role

The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims. Coalition is committed to identifying and managing cyber risk for our insureds and our Claims team helps them to manage the impact of cyber events. As we continue to expand, we are seeking a leader with prior claim management experience to lead a team of professionals and their handling of claims under Cyber, Technology and Media policies.

As a Manager on the Claims Team you will contribute to the feedback loop with underwriting, actuarial, business development and our partner carriers for an understanding of individual claims and overall trends.

This is a fully remote position that can be based anywhere in the US.

Responsibilities
  • Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
  • Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
  • Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
  • Identify settlement opportunities to maximize impact
  • Collaborate in the defense and resolution of claims
  • Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
  • Provide data and analytic based-informational support to underwriters
  • Provide support to our Business Development team with regard to marketing
  • Liaise with partner carriers on a daily basis
  • Work on special projects driven by company needs
Skills and Qualifications
  • Bachelor's degree required; JD and Adjuster Licensing are each a plus
  • 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
  • 2+ years of prior people management experience
  • Executive Risk claims experience is a plus
  • Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
  • Excellent communication and interpersonal skills
Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $115,000/year in our lowest geographic market up to $155,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
  • Competitive compensation and opportunity for advancement

About Coalition

Coalition is a UK-based financial technology company that provides risk management and analytics solutions to financial institutions. The company was founded in 2008 and has since grown to become a leading provider of risk management software, with clients including some of the world's largest banks and asset managers. Coalition's technology platform allows financial institutions to monitor and manage their risk exposure in real-time, providing insights into market trends and potential risks. The company has received numerous awards for its innovative approach to risk management, including the Risk Management Technology Provider of the Year at the Risk Awards in 2019.
Learn more about Coalition
Size
200 employees
Industry
Founded
2017

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