Job Description

Job Title: Manager, Claims (Billing)
Location: Mason, OH
Zip Code: 45040
Duration: 5+ Months
Pay Rate: $41.55/hr.
Keyword's: #Masonjobs; #ManagerClaimsjobs;
Start Date: Immediate

We provide a competitive pay and benefits package. This position is offering a pay rate of $41.55/hr. however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

Job Description:
GENERAL FUNCTION
The Billing Manager is responsible for directing the daily functions for the billing team, to include onboarding, coaching, quality monitoring, and productivity goals. Provides support to internal/external customers through effective day-to-day management of the team. Utilize knowledge and experience to exercise discretion and judgment to meet deadlines and resolve complex issues.

MAJOR DUTIES AND RESPONSIBILITIES
* Manage employees day-to-day activities, ensuring KPIs are met
* Responsible for monitoring, coaching, and reporting on staff productivity and accuracy.
* Establish and maintain managerial practices that drive a high level of motivation of associates in accordance with company policies, procedures, and department standards
* Coordinate communication to staff regarding new procedures, system enhancements, and process changes.
* Communicate goals and expectations to employees. Communicate status and progress toward achieving goals to team members.
* Identify client payment application issues and work to resolve the underlying issue
* Review, analyze and interpret reports to ensure appropriate adjustments are made to processes and critical information is communicated upward to management for continued success and improvement.

BASIC QUALIFICATIONS
* Bachelors or equivalent work experience
* 5+ years billing experience or related experience
* Strong customer service and communication skills, both oral and written
* Advanced Microsoft Excel skills
* Effective organizational and multi-tasking skills; ability to work well under pressure
* Experience leading a team, coaching and/or providing constructive feedback in a professional work environment
* Familiar with KPIs and Quality Monitoring concepts
* Strong problem solving and analytical skills

PREFERRED QUALIFICATIONS
* Experience leading people in teams or in cross-functional projects
* Healthcare experience
* Knowledge of Assignment plans, products and services