As a Manager - Change Management , your key responsibilities will be:
- Lead change management efforts, including day-to-day engagement with project team, and change order tracking. Assist with project communications with client, narrative development, and quantification of cost and/or schedule impacts.
- Work with change management team leadership to develop claims approach, methodology, and analytical framework.
- Own end-to-end development of major claim components (entitlement, quantum, schedule impact). With input from leadership, oversee performance of cost analysis, such as discrete change pricing, labor/equipment inefficiency, productivity loss, cumulative impact breakdowns.
- Oversee preparation of exhibits, graphics, and supporting documentation for claims and change order requests.
- Oversee schedule and cost analysis performed by Senior Associates and Analysts; ensure accuracy and defensibility.
- Assist with development and refinement of claim narratives; integrate technical, contractual, and factual elements.
- Engage with various individuals involved in the claim development process, including project management, legal counsel, schedulers, and finance.
- Provide coaching, workload planning, oversight, quality control, and talent development for junior staff.
- Identify potential responses to change order/claim counterarguments and determine potential responses.
- Present findings to internal leadership and external stakeholders.
- Understand contract requirements and assist Project team to ensure requirements are met. Help define entitlement strategy for potential change orders/claims.
- Assist project team with data organization (e.g., file structure and naming convention) and tracking (e.g., development and maintenance of CO logs, correspondence logs, RFI logs, etc.)
- Identify risks and improvement opportunities in claims processes.
- Develop and help implement change management efforts to aid project teams in successful adoption of new processes, systems, and technologies
- Partner with project teams and project controls to ensure change management considerations are integrated into project plans and activities.
- We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
- 10+ years technical documentation evaluation experience, or equivalent combination of education and experience.
- Strong organizational and documentation skills, and high attention to detail
- Strong understanding of construction contracts, construction documents, and project controls
- Ability to develop, manage, update, and efficiently perform work plans within change management team in conjunction with project teams.
- Understanding of construction means and methods
- Strong understanding of cost estimating and methodologies to price change orders and claims.
- Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
- Data management proficiency, including excel
- Clear and concise written and verbal communications. Ability to effectively communicate with project team and change team leadership
- Understanding of scheduling software, scheduling analysis, and forensic schedule analysis techniques (e.g., TIAs) a plus
- Ability to manage multiple priorities and stakeholders
- Ability to manage, oversee, and promote development of junior team members
- Basic estimating experience a plus
- Ability to travel up to 20% of the time
