ADT Inc.

Manager, Change Enablement & Engagement

ADT Inc.$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in strategic communications, change management, or related fields.
  • Strong writing and consulting capabilities with a focus on stakeholder management.
  • Proven ability to navigate complex, matrixed environments while supporting enterprise initiatives.
  • Familiarity with digital communication channels and analytics is preferred.
  • Experience using change frameworks or project management methodologies is a plus.

Responsibilities

  • Develop integrated communication strategies aligned with enterprise priorities.
  • Create executive messaging and communication toolkits for major initiatives.
  • Translate business priorities into targeted communication plans and messages.
  • Support storytelling using data and insights connected to business value.
  • Provide editorial oversight to ensure clarity and consistency across messaging channels.
  • Build trusted relationships with HR and cross-functional partners for effective collaboration.
  • Support change communications and enablement tied to strategic initiatives.

Benefits

  • Opportunities for professional growth and development.
  • Access to modern tools, including AI-enabled platforms, for improved efficiency.
  • Collaborative work environment with cross-functional teams.
  • Supportive culture that encourages innovation and process improvement.
  • Alignment with a mission-driven organization focused on employee engagement.
Full Job Description
Job Description

Summary:

The Manager, Strategic Communications & Change Enablement advances People & Administration and enterprise priorities through strategic communications, change enablement, and support for key initiatives. This role serves as a communications leadership role, responsible for developing clear, compelling messaging that informs, aligns, and engages leaders and employees across the enterprise.

Serving at the intersection of communications, culture, and transformation, this role supports enterprise HR communications, executive messaging, storytelling through data, and change enablement strategies tied to strategic priorities. The role also brings project discipline and cross-functional partnership to strengthen execution and long-term sustainability of the work.

Duties and Responsibilities:

Strategic Communications & Messaging
  • Develop and execute integrated communication strategies aligned to People & Administration and enterprise priorities.
  • Create executive messaging, leadership communications, enterprise HR updates, and communication toolkits supporting major initiatives.
  • Partner with COEs and business stakeholders to translate priorities into clear communication plans and audience-centered messaging.
  • Support storytelling through data, insights, and portfolio updates that connect work to business value and impact.
  • Provide editorial oversight and content governance to ensure clarity, consistency, and message quality across channels.
  • Advise on communication sequencing, channel strategy, and message effectiveness.

Stakeholder Consulting & Partnership
  • Build trusted relationships with HR partners, communications partners, and cross-functional stakeholders.
  • Serve as a thought partner on messaging approaches, engagement opportunities, and communication planning.
  • Use data, feedback, and qualitative insights to inform strategy and measure effectiveness.
  • Balance multiple priorities and cyclical demands through strong planning, prioritization, and execution.

Change Enablement
  • Support change communications and enablement strategies tied to transformation efforts and strategic initiatives.
  • Partner with initiative leads to develop readiness, reinforcement, and stakeholder engagement approaches.
  • Create practical tools and communications that help leaders and employees navigate change effectively.
  • Leverage innovation, including AI-enabled tools, to improve scale, efficiency, and personalization.

Strategic Initiative Support
  • Bring project management discipline to support communication planning and execution for priority initiatives.
  • Contribute to portfolio communications, strategic updates, and coordinated execution support.
  • Identify opportunities for process improvement and scalable practices that strengthen communications and enablement outcomes.


Core Skills and Capabilities:
  • Strategic communications planning and messaging architecture.
  • Executive writing and audience-centered communication.
  • Change communications and enablement support.
  • Storytelling through data, insights, and business context.
  • Cross-functional consulting and stakeholder partnership.
  • Strong editorial judgment and content governance.
  • Prioritization, execution discipline, and adaptability.
  • Exceptional discretion and sound judgment.
  • Continuous improvement mindset grounded in feedback and insights.
  • AI fluency and modern digital communications tools.


BLUE Cultural Alignment:

Bold: Leverages innovation, including AI and modern communications practices, to improve reach, impact, and engagement.

Lead: Demonstrates ownership for message quality, communication effectiveness, and thoughtful execution.

Unite: Connects people and priorities through aligned messaging, partnership, and shared context.

Elevate: Strengthens culture, engagement, and enterprise understanding through communications that reinforce purpose and progress.

Qualifications:
  • Experience in strategic communications, change management, employee communications, or related field.
  • Strong writing, consulting, and stakeholder management skills.
  • Experience supporting enterprise initiatives in complex, matrixed environments.
  • Familiarity with digital communications channels, analytics, and modern communications tools preferred.
  • Experience with change frameworks or project management approaches a plus.

About ADT Inc.

ADT Inc. is a provider of security and automation solutions for homes and businesses in the United States and Canada. The company offers a range of products and services, including home security systems, home automation systems, and commercial security systems. ADT Inc. was founded in 1874 and is headquartered in Boca Raton, Florida.
Learn more about ADT Inc.
Size
25,000 employees
Market Cap
$8.2 billion
Industry
Net Income
-$632.1 million
Founded
1974
5 Year Trend
+12.5%
Revenue
$5.3 billion
NASDAQ

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