Role: Manager Care Management - Social Work
Location: Everett, WA
Employment Type: Full-Time
Candidate Must-Haves

• MSW Degree
• Washington LICSW License
• Acute Care Case Management Experience
• Hospital Leadership Experience
• Care Management / Social Work Leadership Background
• Utilization Management & Discharge Planning Experience

Client is seeking an experienced Manager Care Management - Social Work to oversee daily operations and staff management within the Care Management Department.
The Manager is responsible for leadership and coordination of care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management functions. The role serves as a liaison between patients, families, physicians, healthcare teams, managed care organizations, skilled nursing facilities, and community agencies to ensure high-quality patient-centered care and operational excellence.
This leadership position is accountable for implementing best practices, ensuring compliance with clinical standards, improving patient outcomes, and maintaining the financial integrity of the organization.
Key Responsibilities

• Oversee daily operations of the Care Management Department
• Manage care coordination, discharge planning, utilization review, and social work services
• Supervise and mentor case managers and social work staff
• Collaborate with physicians, nurses, patients, families, and community agencies
• Ensure compliance with clinical, regulatory, and organizational standards
• Implement and monitor best practices for patient care and utilization management
• Support financial stewardship and operational efficiency
• Coordinate with managed care organizations and skilled nursing facilities
• Lead quality improvement and patient outcome initiatives
• Manage staffing, scheduling, employee engagement, and performance management
• Support interdisciplinary collaboration across hospital departments

Required Qualifications
Education

• Master's Degree in Social Work (MSW) from an accredited school required

Licensure

• Washington Clinical Independent Social Worker License (LICSW) required

Required Experience

• Minimum 6 years of Case Management experience in an acute care setting
• Minimum 2 years Managerial/Director-level experience, preferably in Case Management within a large hospital
• Leadership experience managing care coordination and social work teams
• Experience with utilization management and discharge planning

Preferred Experience

• Large hospital or regional medical center experience
• Experience leading multidisciplinary care management teams
• Strong knowledge of acute care case management workflows
• Experience with managed care and payer coordination
• Quality improvement and operational leadership experience

Required Skills

• Care Management
• Social Work Leadership
• Acute Care Case Management
• Utilization Management
• Discharge Planning
• Patient Advocacy
• Team Leadership & Staff Development
• Healthcare Operations
• Interdisciplinary Collaboration
• Regulatory Compliance
• Quality Improvement
• Communication & Relationship Management

Work Environment

• Acute care hospital setting
• Leadership role within Care Management Department
• Collaborative multidisciplinary healthcare environment
• Patient-focused and mission-driven organization

Recruiter Submission Template

Full Name:
Master's Degree in Social Work (University & Graduation Year):
Washington Clinical Independent Social Worker License (LICSW): (Yes/No - License Number & Expiration Date):
Total Social Work Experience:
Total Acute Care Case Management Experience:
Total Managerial / Director-Level Experience:
Do you have at least 6 years of experience in Case Management in an acute care setting? Please explain:
Do you have at least 2 years of Managerial/Director-level experience in a large hospital? Please explain:
Describe your experience leading Care Management or Social Work teams:
Experience with utilization management and discharge planning:
Experience collaborating with physicians, nurses, community agencies, and managed care organizations:
Describe your experience in patient advocacy and care coordination:
Experience with staffing, scheduling, employee engagement, and performance management:
Motivation / Reason for Relocation (if not local):
Motivation / Reason for interest in this position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, Zip Code):
Notice Period (in weeks):
Current Work Authorization Status:
Expected Salary:
Are you able to relocate on your own expenses and work 100% ON-SITE in Everett, WA?