Manager, Business Sales

Charter Communications

• $110K — $130K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or related field, or equivalent experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience
  • Ability to read, write, speak, and understand English
  • Experience organizing and maintaining sales goals
  • Knowledge of communications technologies with a focus on telephone and Internet fundamentals
  • Valid state driver's license with a satisfactory driving record

Responsibilities

  • Coach and motivate a team of Account Executives to exceed sales targets
  • Spend 80% of time in the field and 20% on administrative tasks
  • Develop and manage a comprehensive team territory plan
  • Resolve customer complaints and enhance sales operations efficiency
  • Organize regular team meetings for updates on tools and processes
  • Recruit, train, and coach Account Executives while managing performance reviews
  • Oversee daily funnel activity for individual sales representatives
  • Maintain knowledge of Spectrum's products and build relationships with customers

Benefits

  • Comprehensive training and development programs
  • Opportunities for career advancement
  • Access to employee discounts on Spectrum services
  • Flexible work environments between office and field
  • Supportive team culture focused on collaboration and success
Full Job Description
Job Summary

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

Responsibilities

How You Will Make an Impact
  • Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
  • Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
  • Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum's systems and tools
  • Resolve customer complaints and address issues impacting sales operations to maintain efficiency
  • Organize regular meetings to keep the team informed of tools, process and product updates
  • Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
  • Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
  • Ensure accurate completion of administrative tasks and reporting for all sales activities
  • Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions
  • Office and outside environments
  • Exposure to inclement weather and moderate noise levels


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in business, marketing or a related field or equivalent experience

Experience
  • 5+ years of telecommunications product and services sales experience
  • 5+ years of business-to-business sales management experience

Skills
  • Read, write, speak and understand English
  • Experience organizing, implementing and maintaining sales goals
  • Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
  • Valid state driver's license with a satisfactory driving record

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