Philip Morris International

Manager Business Process Excellence

Philip Morris International • $104K — $130K *
Tampa, FL 33647In-Person
Business Services
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 4-7 years of experience in business process or operations analysis.
  • Strong proficiency in BPMN and process modeling tools (e.g. Visio, Signavio, Bizagi).
  • Ability to independently run workshops and manage workstreams end-to-end.
  • Working knowledge of RPA and low-code platforms.
  • Experience creating dashboards using BI tools (e.g. Power BI, Tableau).
  • Strong analytical, documentation, and communication skills.
  • Comfortable in agile or hybrid environments.

Responsibilities

  • Independently discover and analyze as-is processes, identifying gaps and improvement opportunities.
  • Facilitate process workshops and stakeholder interviews to gather requirements.
  • Design to-be processes and create BPMN models and documentation.
  • Support end-to-end automation initiatives including RPA and workflow solutions.
  • Partner with IT to translate process designs into functional solutions.
  • Build and maintain dashboards and KPIs for process performance monitoring.
  • Assist with change management and training including onboarding materials.

Benefits

  • Competitive base salary with annual bonus potential.
  • Comprehensive medical, dental, and vision coverage.
  • Generous 401k plan with company match.
  • Flexible hybrid work model promoting workplace flexibility.
  • Inclusive and diverse company culture.
  • Opportunities for professional development and advancement.
Full Job Description
The Business Process Management Analyst is practitioner who independently leads process discovery, analysis, and design activities. This role serves as the engine for process improvement by documenting as-is processes, identifying inefficiencies, designing to-be processes, supporting automation and AI use cases, and enabling visibility through dashboards and KPIs. The Analyst works closely with business SMEs, IT, and product teams and can manage workstreams with minimal supervision.

Your 'day to day':
  • Independently discover and analyze as-is processes, identifying gaps, inefficiencies, and improvement opportunities.
  • Facilitate process workshops and stakeholder interviews to gather and validate requirements.
  • Design to-be processes, define business rules, and create BPMN process models and documentation.
  • Support end-to-end automation initiatives, including RPA, workflow, and low-code solutions.
  • Partner with IT and developers to translate process designs into functional solutions.
  • Build and maintain dashboards, KPIs, and scorecards to monitor process performance and outcomes.
  • Support data management, requirements traceability, and scenario planning for process changes.
  • Assist with change management, training, and deployment, including new-hire onboarding materials.
  • Maintain up-to-date process flows, SOPs, and templates in accordance with BPM standards.
  • Collaborate cross-functionally with business SMEs, analytics, product, and technology teams.


Who we're looking for:
  • 4-7 years of experience in business process analysis, operations analysis, or related roles.
  • Strong proficiency in BPMN and process modeling tools (e.g., Visio, Signavio, Bizagi).
  • Ability to independently run workshops and manage workstreams end to end.
  • Working knowledge of RPA, workflow automation, and low-code platforms.
  • Experience creating dashboards and KPIs using BI tools (e.g., Power BI, Tableau).
  • Strong analytical, documentation, and communication skills.
  • Comfort working in agile or hybrid environments.

Preferred Qualifications
  • Bachelor's degree in Business, Engineering, Information Systems, or related field.
  • Exposure to AI-enabled process improvement or process mining tools.
  • Experience working across multiple business functions or industries.


Annual Base Salary Range: $104,000-130,000

What we offer:
  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: To improve the lives of millions of smokers


About Philip Morris International

Philip Morris International Careers

Join the global team at Philip Morris International (PMI), a leading international tobacco company dedicated to innovation and transformation in the industry. At PMI, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

At Philip Morris International, you will be part of a dynamic team that is focused on leading the transformation of the tobacco industry towards a smoke-free future. Engage in innovative work that pushes the boundaries of what is possible in consumer goods. With PMI, you can contribute to industry-leading projects and utilize cutting-edge technology to make a meaningful impact.

Explore Our Diverse Opportunities

Whether you're looking for an internship, ready to start your career, or an experienced professional seeking a leadership role, PMI offers a range of positions to match your skills and ambitions. Explore job opportunities in various fields including research and development, marketing, sales, finance, and more. Each position at PMI is a step towards a future-proof career in a company that prioritizes innovation and leadership.

Grow and Develop with Us

PMI is committed to the growth of its employees. We offer comprehensive benefits and diversity training programs designed to enhance your professional skills and personal development. Our leadership programs foster an inclusive culture that encourages networking and innovation, ensuring that every team member can achieve their career goals.

Be Part of Our Culture

At Philip Morris International, we believe that our strength lies in our diversity. Our inclusive culture welcomes professionals from all backgrounds, empowering them to bring their unique perspectives to our team. Collaboration and respect drive our collective success, making PMI a rewarding place to work.

Join Our Team

Ready to advance your career at Philip Morris International? Search open positions that match your skills and interests. We are always hiring creative, curious, and motivated individuals who are ready to drive innovation in our industry. Prepare your resume, sharpen your interview skills, and become part of a company that’s leading change.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our network. Subscribe to receive personalized job alerts and updates that can help you stay ahead in your career journey.

Philip Morris International Careers

Discover the opportunities waiting for you at PMI. Join us in making history in a company where your career is as important to us as it is to you. Explore, innovate, and grow with Philip Morris International.
Learn more about Philip Morris International
Size
69,600 employees
Market Cap
$157.8 billion
Industry
Food & Beverages
Net Income
$8 billion
Founded
1900
5 Year Trend
+3.3%
Revenue
$28.6 billion
NASDAQ
PM
* Ladders Estimates

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