First American

Manager, Business Intelligence

First American$122K — $149K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in business intelligence, analytics, or data management.
  • Strong understanding of Power BI, with focus on adoption and support.
  • Experience in developing and maintaining dashboards and reports.
  • Ability to translate business requirements into actionable insights.
  • Proficient in defining, tracking, and maintaining KPIs and performance metrics.
  • Knowledge of data governance, risk, and compliance principles.
  • Exceptional communication skills, with the ability to convey complex data in a digestible manner.

Responsibilities

  • Develop standardized dashboards and reports for RLS stakeholders.
  • Translate business requirements into actionable reporting solutions.
  • Support Power BI as the primary analytics platform across RLS.
  • Define and track KPIs, SLAs, and performance metrics.
  • Ensure compliance with data governance and audit standards.
  • Identify automation opportunities to enhance reporting processes.
  • Drive the adoption of self-service analytics capabilities.

Benefits

  • Comprehensive Employee and Family Assistance Program (EFAP) and Wellness Essentials.
  • Group retirement savings plan with company matching.
  • Generous paid holidays and time off policies.
  • Flexible hybrid work arrangements available.
  • Paid volunteer opportunities and matching for charitable donations.
  • Employee recognition programs with referral incentives.
  • Potential for performance-based incentives.
  • Opportunity to participate in stock purchase plan and more!
Full Job Description
As Manager, Business Intelligence, you will be responsible for delivering trusted, timely, and actionable insights that support decision-making across the Residential Lending Solutions (RLS) area. Reporting to the Director, Business Excellence & Product Services, this role leads the execution and delivery of business intelligence capabilities, including performance reporting, dashboards, and analytics. Your mandate spans the design, execution, and ongoing delivery of business intelligence solutions, including performance reporting, dashboards, analytics, and adoption across RLS. HERE’S HOW YOU’LL CONTRIBUTE: Business Intelligence • Develop, deliver, and maintain standardized dashboards, reports, and curated insights for Product, Operations, and Business Excellence stakeholders within RLS.  • Translate business requirements into actionable reporting solutions ensuring accuracy, consistency, and usability.  • Support adoption of Power BI as the primary analytics platform.  • Define, track, and maintain KPIs, SLAs, and performance metrics.  • Support data governance, audit, risk, and compliance reporting needs.  • Identify opportunities to automate reporting and enable self-service analytics.  HERE’S WHAT YOU’LL BRING: • 5 -8 yearsin BI, analytics, or data management, • Develop, deliver, and maintain standardized dashboards, reports, and curated insights for Product, Operations, and Business Excellence stakeholders within RLS.  • Translate business requirements into actionable reporting solutions ensuring accuracy, consistency, and usability.  • Support adoption of Power BI as the primary analytics platform.  • Define, track, and maintain KPIs, SLAs, and performance metrics.  • Support data governance, audit, risk, and compliance reporting needs.  • Identify opportunities to automate reporting and enable self-service analytics.  • Strong change-management, communication, and storytelling abilities—you translate complex data topics into clear business value.   Total Direct Compensation: $122,000 to $149,200 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable) HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. • Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials • Group retirement savings plan with company match • Paid holidays and generous paid time off • Hybrid work arrangements • Paid volunteer opportunities and charitable donation matching • Employee recognition programs that include referral incentives • Potential for performance-based incentives  • The opportunity to participate in our stock purchase plan • And more! *As per terms of the employment agreement

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

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Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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