MasterCard

Manager, Business Development

MasterCard • $109K — $158K *
North York, ON M2J 0A2In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business development or account management within the payments technology sector
  • Proven track record of achieving sales targets and renewing long-term client contracts
  • Strong knowledge of Cyber Security, Dispute Resolution, and Consumer Experience
  • Experience managing relationships with senior stakeholders in an enterprise setting
  • Ability to adapt to various payment technologies and related market trends
  • Exceptional written and verbal communication skills for complex negotiations
  • Proficient in using CRM tools for pipeline management and sales strategy

Responsibilities

  • Drive revenue growth by managing renewal sales and securing upsell and cross-sell opportunities
  • Enhance client profitability through effective sales contract negotiation
  • Cultivate and strengthen relationships with key client stakeholders
  • Lead efforts for platform adoption and optimization of Ethoca solutions
  • Manage the internal sales approval process collaborating across multiple departments
  • Identify new opportunities by aligning with client priorities across Mastercard business lines
  • Facilitate quarterly business reviews and account planning to meet shared goals

Benefits

  • Opportunity to work at a multi-award-winning company
  • Exposure to a global network within Mastercard
  • Supportive environment for professional growth and development
  • Collaborative team atmosphere with high-performance standards
  • International travel opportunities
Full Job Description
Title and Summary

Manager, Business Development

Overview

Ethoca, a Mastercard company, is transforming the payments landscape by redefining how global merchants and issuers collaborate to combat fraud and disputes-while enhancing the consumer experience. Our relentless focus on the customer has made us a multi award-winning leader in the industry. We are seeking an exceptional and experienced Account Manager to join our high-performing team. This individual will be a key contributor in driving revenue growth within Ethoca's existing global merchant divison. Reporting directly to the Vice President of Account Management, this individual will play a critical role in managing and executing the merchant growth strategy.

Role Responsibilities:
In this client-facing commercial position, you will be responsible for:
• Account Growth & Expansion - Driving revenue growth by managing the renewal sales process and securing new opportunities for up-sell and cross-sell across Ethoca product solutions for the existing merchant accounts portfolio.
• Enhance profitability and own the client sales contractual and negotiations process through to close, helping to drive long-term scalable growth with existing accounts globally.
• Grow, expand, and identify new relationships across key client stakeholders. Accountable for deepening and strengthening customer relationships and driving overall account stickiness.
• Lead commercial efforts to drive platform adoption/optimization of Ethoca solutions.
• Own and manage the internal sales approval process with Sales leadership, Product, Sales Excellence, Client Services, Legal, and Finance.
• Collaborate across Mastercard business lines to identify new opportunities that align to client priorities.
• Support and manage commercial escalations with clients to provide quicker turnaround times and support in resolution.
• Run quarterly business reviews and account planning, responsible for driving senior level involvement to deliver on shared business goals.

Role Requirements
• Experience working and upselling to enterprise senior client-level stakeholders within the payments technology space. Relevant experience on the merchant / client-side is a plus.
• Track record of hitting sales targets, driving incremental value, and renewing long-term client contracts, with proficiency in using CRM tools to manage and grow the sales pipeline.
• Possess a strong commercial mind-set focused on growing, optimizing, and expanding the existing accounts portfolio
• Proficiency within Cyber Security, Dispute Resolution, and/or Consumer Experience, as well as possesses a strong understanding of the issuer/merchant payments landscape. Ability to quickly learn, understand, and adapt to various adjacent technologies, ecosystems, and trends.
• Ability to thrive in a fast-paced environment, handle a diverse workload, and meet aggressive deadlines.
• Must be confident and possess strong written communication, listening, and interpersonal skills, with an ability to manage senior client relationships and complex negotiations.
• Strong oral presentation skills and ability to lead/manage the presentation development process.
• Comfortable working with data, and providing actionable insights and recommendations.
• A strong self-starter, proactive, with the ability to problem solve and deliver solutions to management, and clients.
• International travel is required for this role.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges
Toronto, Canada: $109,000 - $158,000 CAD

About MasterCard

Transactis transforms traditional paper billing and payment processing by enabling businesses of all sizes to replace paper bills, statements, invoices, payments and documents with more efficient digital alternatives. Transactis goes to market exclusively with resellers—financial institutions, technology companies, printers and business process outsourcers—to provide their customers with secure, configurable, white-label, industry-leading SaaS solutions. More than a technology provider to resellers, Transactis is a full-service business partner, delivering a broad and deep suite of sales, marketing, technical and operational support, empowering resellers to more successfully serve their clients. Transactis meets the strictest regulatory and compliance requirements including HIPAA, SSAE 16, PCI Level 1, and SOC 2. Transactis’ investors include ff Venture Capital, MacAndrews & Forbes, Metamorphic Ventures, Safeguard Scientifics, StarVest Partners, Capital One, Fifth Third Bank, PNC, TD Bank and Wells Fargo.

MasterCard Careers

Joining MasterCard offers more than just a job opportunity; it's a gateway to a career infused with innovation, leadership, and growth. As a global leader in payment solutions, MasterCard is at the forefront of the digital economy, driving transformation in the fintech sector.

Work You’ll Do

At MasterCard, your work impacts the global economy. Our team is dedicated to shaping the future of commerce with advanced payment technologies and robust security measures. By joining our team, you will collaborate with some of the brightest minds in technology and business, contributing to projects that enhance how people pay and get paid across the world.

Innovate and Lead

MasterCard is synonymous with innovation. We encourage our professionals to lead with creativity and vision, supported by our substantial investments in technology and research. Our leadership in the digital payments space is not just about technology, but also about the innovative minds that drive our company forward.

Grow Your Career

Career growth at MasterCard is dynamic and rewarding. With a plethora of job opportunities ranging from internships to executive positions, your potential for advancement is limitless. Our commitment to professional development is evident through comprehensive leadership and diversity training programs that prepare you for the next steps in your career.

Be Part of Our Diverse Team

Diversity and inclusion are the bedrock of our company culture. MasterCard’s global team is rich in diverse perspectives, and we believe this is key to our innovation. By joining us, you become part of a culture that values every individual’s unique background and experiences.

Benefits and Culture

MasterCard is committed to supporting our employees’ well-being both inside and outside of work. Our benefits package is designed to enhance your life and help you build a rewarding career. From health and wellness programs to flexible working arrangements, we ensure that our team members are well taken care of.

Explore Job Opportunities

Whether you’re starting out with an internship or seeking a leadership role, MasterCard offers positions that challenge your skills and push you towards personal and professional achievements. Our hiring process is thorough, ensuring that we match the right talent to the right roles.

Networking and Professional Development

Networking at MasterCard goes beyond connecting with colleagues; it involves engaging with industry leaders and innovators who are shaping the future of commerce. Our employees have access to a wide range of networking events, workshops, and seminars that enhance their skills and career trajectories.

Join Our Team

Search open positions that match your skills and interests on the MasterCard Careers page. We are looking for passionate, curious, and innovative team players who are ready to make a difference in the world of digital payments.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. MasterCard is not just a company; it’s a place where you can shape your future and the future of commerce worldwide.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a position at MasterCard. Discover the exciting and rewarding opportunities that await you in a career at one of the world’s leading financial technology companies.

MasterCard Jobs and Careers

Empower your professional journey with MasterCard, where innovation, leadership, and growth come together to create transformative career experiences. Join us and make your mark in the evolving landscape of digital payments.
Learn more about MasterCard
Size
24,000 employees
Market Cap
$330.8 billion
Industry
Finance & Insurance
Net Income
$6.4 billion
Founded
1966
5 Year Trend
+11.9%
Revenue
$15.3 billion
NASDAQ
MA
* Ladders Estimates

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