OverviewThe Billing Manager will oversee our billing and collections process. The ideal candidate will have at least five years of experience in billing and collections, including supervising a billing team.
Responsibilities- Manage the billing and collections processes ensuring accuracy and timeliness.
- Lead and mentor the billing team, fostering a collaborative and high-performing work environment and promoting best practices in the billing and collection workflow.
- Review and analyze billing and collection data to identify trends and areas for improvement and discrepancies.
- Maintain compliance with billing regulations and guidelines.
- Provide training and support to staff on billing and collection procedures and software usage.
- Develop and implement strategies to enhance billing and collection efficiencies.
- Develop or maintain billing policies and procedures to ensure compliance with regulator requirements, internal best practices, as well as client requirements.
- Oversee the collections process, ensuring prompt and efficient collection of outstanding receivables.
- Develop and maintain strong relationships with clients, addressing their billing and collection concerns in a professional and client-focused manner.
- Special projects, as assigned.
Qualifications- Proven experience (minimum of 5 years) in billing and collections, including supervising a billing team.
- Proven track record of successfully managing billing and collections processes, optimizing revenue, and reducing accounts receivable cycle time.
- Proven record of implementing operational and procedural improvements.
- Ability to work independently while managing multiple tasks effectively.
- Experience in managing a team.
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong leadership and communication skills, with the ability to collaborate effectively.
- An innovative team player that is willing to pitch in when needed and offer ideas to better the group.
- Demonstrated ability to handle sensitive and confidential information with the utmost discretion.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Proficiency with computers and willingness to learn new systems.
