The Manager, Benefits Product Design (PDD) role focuses on implementing and supporting benefits projects and process improvement initiatives, with customer-centric, change management and compliance mindset. This position requires a blend of strategic planning, and operational excellence to ensure the delivery of benefits services align with organizational goals and employee needs. The Benefits Product Design Manager will be responsible for data management and enhancement of benefits offerings, working closely with the benefits operation teams. This role demands an interest in process improvement, standardization and automation.
Major Responsibilities and Accountabilities:
Product Design
Assist in developing processes that align with business goals and compliance requirements.
Support the implementation of tools and systems that aid benefits operations.
Help monitor and analyze benefit utilization trends to identify areas for improvement.
Participate in assigned implementation projects, coordinating with stakeholders.
Vendor Management
Assist in vendor management activities and contract renewals.
Help evaluate carrier performance and establish cost metrics for service delivery.
Build and maintain strong vendor/carrier partnerships within the assigned markets.
Communication & Delivery
Support the communication of all benefit, work-life, and well-being programs.
Assist in implementing communication plans to maximize benefits program awareness.
Work with the Corporate Communications team to ensure effective messaging and promotion of benefits.
Provide insights on best practices for benefits administration, retirement, wellness, and other employee benefit programs.
Mergers and Acquisitions
Support activities related to the integration ofacquired companies into BMS benefit plans.
Provide guidance on new benefits offered to acquired employees.
Assist in derisking projects for defined benefit pension plans and standardizing pension plan processes.
Qualifications
Minimum Requirements
Minimum education of a bachelors Degree or high school diploma with the seven (7) plus years of knowledge gained through progressive work experience.
Minimum four (4) years of experience in benefits administration, process improvement, and system implementations.
Understanding of pension governance, actuarial requirements, and plan compliance.
Experience working with current BMS HR and Total Rewards enabling systems: Workday, ServiceNow, Online Benefits Admin/Darwin, ADP.
Demonstrated ability to develop and implement effective communication strategies.
Acquaintance with benefits standards and policies.
Proven capability to manage large-scale projects and multi-year implementation plans.
Exceptional organizational, leadership, and communication skills, with a customer-centric approach and financial acumen.
Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups.
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If you come across a role that intrigues you but doesnt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Tampa - FL - US: $81,260 - $98,468
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employees work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
