Manager, Benefits Management

First Nations Health Authority

$102K — $138K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • University Degree in a related field plus 8-10 years of relevant experience, including leadership skills.
  • Knowledge of First Nations communities in BC and the health services they receive.
  • Experience working directly with First Nations is considered an asset.

Responsibilities

  • Provide leadership and management for end-to-end benefits processes like Pharmacy and Dental management.
  • Manage staff within Benefits Management and oversee their operations.
  • Review and recommend new or modified benefit maintenance processes.
  • Implement updates and ensure effective communication with third-party providers and relevant stakeholders.
  • Collaborate with communities, agencies, and government organizations regarding benefits management.

Benefits

  • Municipal Pension plan with a 9.31% employer contribution.
  • 4 weeks of vacation plus additional personal days and public holidays, including culturally significant days.
  • 5 cultural days per year for First Nations, Inuit, or Métis employees.
  • Access to group health benefits and a Health Care Spending Account from day one.
  • Holistic staff wellness support and mandatory Indigenous Cultural Safety Training.
Full Job Description
Title: Manager, Benefits Management
Salary: $102,397 - $120,467 - $138,538 per year (pay range explained below)
Contract: Permanent
Hours: 8:30 am-4:30 pm Mon- Fri (core hours 9am-3pm Mon-Fri)
Location: Coast Salish Territories of Squamish, Musqueam and Tsleil-Waututh- Metro Vancouver- Alberni office - Hybrid (1 day in office) (Hybrid working is an option in line with FNHA's flex work policy).
Please note, this role will be relocating to our new office building in North Vancouver on Tsleil-Waututh Nation (TWN) land, south of Mount Seymour Parkway in Spring 2027.

About the role
As Manager, Benefits Management, you will provide leadership and management of end-to-end processes and all activities related to review and implementation of day-to-day benefit maintenance changes (Pharmacy, Dental, Medical Supplies & Equipment, Vision, Crisis Mental Health, and Medical Transportation). You will manage Benefits Management staff and their operations and will review, recommend and implement new or modified benefit maintenance change processes. Additionally, you will implement updates and ensure communication with relevant parties (e.g., third-party providers, communities, agencies, government organizations, clients, service providers, FNHA staff).

About you
To be successful in this role you will have-

Education
• University Degree in a related field plus 8-10 years related experience, including leadership skills and abilities, or an equivalent combination of education and experience.

Experience
• Knowledge of First Nations communities in BC and the health services they receive.
• Experience in working with First Nations would be an asset.

Please refer to Job Specification section of the Job Description for more details.

Working at FNHA
As a member of the team, you will have access to a wide range of employee benefits, including:
• Municipal Pension plan with an employer contribution of 9.31%
• 4 weeks' vacation, which increases with service to 5 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People's Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
• 5 cultural days per year for non-union First Nations, Inuit, or Métis employees
• Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
• And more!

Leading with culture, all FNHA employees complete San'yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.
The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button.

Closing date: September 16, 2026 (at 23:59)

For more information about us, please visit: www.fnha.ca/about/work-with-us
For information about https://www.fnha.ca/what-we-do/cultural-safety-and-humility and for information about Land Acknowledgements
If you have any inquiries or issues please contact FNHA Recruitment at [email protected]
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