Manager (Austin)

Texas Workforce Commission

$93K — $98K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of policy development or implementation experience in a public/private agency.
  • 1.5 years in an administrative management or supervisory role.
  • Knowledge of relevant local, state, and federal laws.
  • Exceptional verbal and written communication skills.
  • Ability to manage complex projects and prioritize effectively.

Responsibilities

  • Lead the team in crafting policy documents for employment and training programs.
  • Guide preparation of reports, state plans, and federal requests.
  • Develop service delivery guidelines to enhance program effectiveness.
  • Analyze legislative impact on policies and manage legislative analysis preparation.
  • Provide technical assistance to Local Workforce Development Boards to ensure TWC standards are met.
  • Coordinate briefings for TWC management regarding policies and issues.
  • Foster team performance through management and professional development.

Benefits

  • Family Friendly Certified Workplace
  • Defined Retirement Benefit Plan
  • Optional 401(k) and 457 plans
  • Medical Insurance
  • Paid time off including vacation, sick, and family care leave
Full Job Description
This position is located at 1117 Trinity St, Austin, Texas in the WF Program Policy department. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: We are seeking a decisive leader to manage policy development for programs including the Workforce Innovation and Opportunity Act Title l, Wagner-Peyser Employment Service, and Trade Adjustment Assistance. Success in this position requires a commitment to collaboration, outstanding customer service, and impeccable attention to detail. The ideal candidate will leverage these skills and their exceptional leadership to drive projects to completion, ensuring policies are accurate, clear, and actionable for all stakeholders. You are a self-starter who thrives in an environment where priorities can shift rapidly. If you excel at turning complex challenges into clear, effective policy and are looking for a rewarding opportunity to make a significant impact, we encourage you to apply. WHAT YOU WILL DO: The Manager IV performs advanced (senior-level) managerial work administering the daily operations and activities of an agency's business function, division, or department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Lead a team responsible for the development of written policy documents such as discussion papers, briefing papers, procedures, and guidelines for employment and training programs. -Guide the preparation of administrative reports, state plans, federal waiver requests, and responses to federal audit reviews. -Enhance program effectiveness by developing and recommending service delivery guidelines, providing expert guidance on program issues, and implementing action plans for operational improvement. -Anticipate and address policy changes by analyzing the impact of state and federal legislation/regulations on programs and manage the development, preparation, review, and revision of legislative analysis. -Manage high-level technical assistance and guidance to 28 Local Workforce Development Boards to ensure workforce programs are operated according to TWC standards. -Brief executive management, TWC Commissioners and/or their staff regarding policies, projects, and issues; coordinate with internal and external stakeholders. -Represent the department and TWC at meetings, conferences, seminars, and serve on committees. -Foster a high-performing team through effective performance management, professional development, and clear guidance on job expectations and TWC standards. -Perform related work as needed. YOU QUALIFY WITH: -Five years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency, one year and six months of which must have been in an administrative management or supervisory capacity. -Relevant academic credits may be applied toward experience qualifications for this position. YOU ARE A GREAT FIT WITH: -Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management. -Experience with policy development. -Exceptional verbal and written communications skills. -Experience managing complex projects simultaneously, meeting deadlines, and effectively prioritizing tasks. -Exceptional leadership, facilitation, and coordination skills. -Ability to quickly learn complex new content and adapt to changing priorities. -Ability to identify problems, evaluate alternatives, and implement effective solutions. -Ability to multi-task and deliver high quality work with great attention to detail and accuracy. -Ability to establish goals and objectives. -Experience supervising the work of others. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $7,790.32 - $8,179.83/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Duty involves up to 25% travel within the state of Texas. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo ( Job Search ).

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