8+ years in field service, industrial automation, or automotive manufacturing
Previous leadership in managing technical teams
Strong knowledge of automation and robotic paint systems
Expertise in troubleshooting complex mechanical and electrical systems
Experience in installations and aftermarket service environments
Proficient in reading engineering drawings and technical documentation
Familiar with SAP and Microsoft Office tools
Willingness to travel around 50% of time
Responsibilities
Lead and develop the on-site Service Engineers for Dürr equipment
Drive aftermarket sales for automation equipment and services
Collaborate with engineering and project teams to scope requirements
Act as primary escalation point for complex technical issues
Troubleshoot and resolve issues across robotic paint systems and related equipment
Coordinate maintenance and service activities, including repairs and start-ups
Supervise contractors and skilled trades during various project phases
Initiate continuous improvement efforts for cost and efficiency
Benefits
Collaborative work environment with engineering and project management teams
Opportunity to lead and mentor a diverse technical team
Engagement in aftermarket sales with potential for growth
Dynamic role involving troubleshooting and technical resolution
Chance to drive continuous improvement initiatives
Frequent collaboration across various departments
Travel opportunities that can enhance professional network
Full Job Description
Your Tasks:
Lead and develop a team of on-site Service Engineers ("Antenna team") supporting Dürr equipment across customer facilities
Drive aftermarket sales of automation equipment, spare parts, service contracts, and system upgrades within automotive paint shop and final assembly customer accounts, ensuring strong customer retention and repeat business.
Collaborate closely with engineering, service, and project management teams to scope technical requirements and deliver timely quotations, ensuring accurate pricing, lead times, and solution feasibility.
Serve as the primary escalation point for complex technical and operational issues, partnering with internal engineering and support teams
Drive troubleshooting and resolution of issues across robotic paint systems, automation, and related mechanical/electrical equipment
Coordinate service activities including maintenance, emergency support, repairs, and system start-ups/commissioning
Supervise contractors and skilled trades during installation, maintenance, and project execution
Drive continuous improvement initiatives, including cost-saving and efficiency enhancements
Your Skills:
8 + years of experience in field service, industrial automation, or automotive manufacturing environments
Prior leadership experience managing technical teams in a service or project-based environment
Strong technical background in automation, robotic paint systems, or related manufacturing equipment
Proven ability to troubleshoot complex mechanical and electrical systems
Experience supporting installations, commissioning, and aftermarket service environments
Ability to lead diverse teams, including contractors and skilled trades, in fast-paced project settings
Strong communication skills with the ability to interface with customers and internal teams
Ability to read and interpret engineering drawings and technical documentation
Familiarity with SAP and Microsoft Office tools
Willingness to travel ~50% and support off-hours as needed
