Hubbell Inc

Manager, AI Platforms

Hubbell Inc$120K — $145K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
  • 10+ years in platform operations, service management, or AI/ML operations.
  • Experience managing production platforms focused on availability and performance.
  • Strong grasp of monitoring and observability practices across cloud platforms.
  • Experience supporting AI and digital products in production environments.
  • Knowledge of service management and operational governance processes.
  • Ability to define and track operational KPIs effectively.
  • Experience with cloud platforms and tools for automation and reporting.

Responsibilities

  • Own the Enterprise AI platform roadmap, prioritizing enterprise AI use cases.
  • Translate platform maturity needs into delivery requirements for engineering teams.
  • Lead vendor relationships, managing contracts and performance oversight.
  • Oversee AI platform costs and licensing governance for budget alignment.
  • Build and manage a platform support model with internal and consultant teams.
  • Establish operational standards for AI platforms, ensuring security and readiness.
  • Ensure reliability and scalability of AI environments, focusing on continuous improvement.
  • Define and analyze platform performance measures to inform operational decisions.

Benefits

  • Comprehensive health benefits for employees and their families.
  • Employee wellness programs to support work-life balance and wellbeing.
  • Opportunities for career development and professional training.
  • Flexible working arrangements, including remote work options.
Full Job Description
Job Overview

The Manager, AI Platform owns the strategy, roadmap, operational maturity, and vendor relationship for Hubbell's AI platform ecosystem, with accountability for all current and future AI Platforms (IBM ICA as a core enterprise platform). This leader ensures the platform is scalable, secure, and production-ready while partnering across architecture, engineering, security, and delivery teams to align platform capabilities to business priorities. The role also leads the support model for AI Platforms like IBM ICA, including management of consultant resources, and builds the team, governance, and operating discipline needed to sustain and evolve the platform over time.

A Day In The Life

  • Own the Enterprise AI platform roadmap for Hubbell, including evaluation of upcoming capabilities, release impacts, and enablement priorities needed to support enterprise AI use cases.
  • Translate platform roadmap and maturity requirements into delivery dependencies, ensuring architecture and delivery teams understand what platform capabilities must be in place to support planned solutions.
  • Lead the vendor platform relationship, including contract performance, escalation management, roadmap alignment, licensing, and ongoing commercial oversight.
  • Own the AI platform cost and license governance, including consumption monitoring, optimization, forecasting, and alignment to budget expectations.
  • Build and lead the platform support model, including management of internal team members and consultant resources supporting the AI Platform.
  • Establish governance, operational standards, and production readiness requirements for AI platforms, including security, monitoring, access, support, and release discipline.
  • Ensure platform reliability, scalability, and service health across production AI environments by leading issue escalation, risk management, and continuous improvement.
  • Partner across architecture, engineering, security, infrastructure, and delivery teams to align platform evolution with enterprise standards and business priorities.
  • Define and review platform performance measures, using service, risk, and cost trends to guide roadmap, staffing, and operating model decisions.


What will help you thrive in this role?

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
  • 10+ years of experience in platform operations, service management, site reliability engineering, AI/ML operations, or enterprise application support.
  • Experience managing production platforms with responsibility for availability, performance, incident response, release readiness, and operational stability.
  • Strong understanding of monitoring, observability, alerting, logging, and root cause analysis across cloud and enterprise platforms.
  • Experience supporting AI, analytics, or digital products in production, including model performance, solution accuracy, and post-deployment optimization.
  • Knowledge of service management and operational governance practices such as incident, problem, change, release, and knowledge management.
  • Ability to define and track operational KPIs such as uptime, latency, incident trends, adoption, user satisfaction, and cost efficiency.
  • Experience with cloud platforms, enterprise integration environments, and tools used for platform support, automation, and operational reporting.
  • Strong leadership and cross-functional coordination skills, with the ability to work across engineering, architecture, security, and business teams.
  • Experience building operational maturity through runbooks, support models, standard operating procedures, and continuous improvement routines.

About Hubbell Inc

Hubbell Incorporated is an American company that designs, manufactures, and sells electrical and electronic products for non-residential and residential construction, industrial, and utility applications. Hubbell was founded by Harvey Hubbell as a proprietorship in 1888, and was incorporated in Connecticut in 1905. It is ranked 602 by Fortune. The company’s reporting segments consist of the electrical segment and the Power segment. Hubbell’s manufacturing facilities are located in the United States, Canada, Switzerland, Puerto Rico, Mexico, the People's Republic of China, Italy, the United Kingdom, Brazil and Australia and maintains sales offices in Singapore, China, India, Mexico, South Korea, and countries in the Middle East. Hubbell was previously headquartered in Orange, Connecticut, and has now moved its headquarters to Shelton, Connecticut. Hubbell Inc. assisted Allied efforts during World War II by manufacturing military vehicle electrical circuits, battery-charging systems for M4 Sherman tanks, power jacks for test meters, vacuum tube sockets for radio communications, and a line of electrical and electronic connectors for aircraft. Hubbell Inc. is in List of S&P 400 companies having stocks that are included in the S&P 400 stock market index, maintained by S&P Dow Jones Indices.
Learn more about Hubbell Inc
Size
18,300 employees
Market Cap
$12.6 billion
Industry
Net Income
$351.2 million
Founded
1888
5 Year Trend
+3.7%
Revenue
$4.1 billion
NASDAQ

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