Community Health Network

Manager ACO Program Mgmt. | IHCI

Community Health Network • $88K — $105K *
Indianapolis, IN 46227In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Master's Degree preferred.
  • Minimum of 3 years in healthcare program management or ACO operations.
  • At least 5 years of experience in a healthcare setting.
  • 1+ years experience with CMS programs or contract administration preferred.
  • Strong understanding of CMS regulations and Medicare Shared Savings Program (MSSP).
  • Excellent organizational, analytical, and communication skills.
  • Proficient in Microsoft 365 and healthcare data systems.

Responsibilities

  • Manage ACO operations and ensure CMS compliance.
  • Oversee participant rosters, contract collection, and annual updates.
  • Maintain ACO systems and ensure data accuracy for audits.
  • Coordinate Board activities and logistic details for meetings.
  • Monitor regulatory changes and manage CMS communications.
  • Collaborate with departments to support ACO goals.
  • Track operational metrics and identify improvement opportunities.
  • Educate on ACO processes and compliance best practices.

Benefits

  • Health, dental, and vision insurance coverage.
  • 401(k) plan with employer match.
  • Generous paid time off and holidays policy.
  • Professional development and training opportunities.
Full Job Description
The Manager ACO Program Manager will oversee day-to-day operations, compliance, and administration of our Accountable Care Organizations (ACOs). In this role, you will serve as the operational lead for ACO participation, ensuring compliance with CMS requirements while supporting provider engagement, governance activities, and program success.

What You'll Do
  • Manage ACO operations and maintain compliance with CMS and Medicare Shared Savings Program (MSSP) requirements.
  • Oversee provider and participant rosters, contract collection, submissions, and annual CMS updates.
  • Maintain ACO systems, portals, and databases to ensure data accuracy and audit readiness.
  • Coordinate Board and committee activities, including meeting logistics, agendas, minutes, and follow-up actions.
  • Monitor regulatory requirements and serve as a key point of contact for CMS-related communications.
  • Partner with Clinical Operations, Quality, Finance, Business Intelligence, IT, and participating providers to support ACO goals.
  • Track operational and performance metrics and identify opportunities for process improvement.
  • Provide education and guidance on ACO processes, compliance requirements, and best practices.
Exceptional Skills and Qualifications
  • Bachelor's Degree is required.
  • Master's Degree is preferred.
  • 1 (one) or more years of experience with CMS programs, provider network management, or contract administration is preferred.
  • 3 (three) or more years of experience in healthcare program management, ACO operations or compliance-related roles are required.
  • 5 (five) or more years of experience in a healthcare setting is required.
  • Strong knowledge of ACOs, CMS regulations, Medicare Shared Savings Program (MSSP), and healthcare compliance.
  • Excellent organizational, analytical, and communication skills.
  • Proficiency with Microsoft 365 applications and healthcare data systems.

About Community Health Network

Community Health Systems is a Fortune 500 company based in Franklin, Tennessee. It was the largest provider of general hospital healthcare services in the United States in terms of number of acute care facilities. In 2014, CHS had around 200 hospitals, but the number had declined to around 85 in 2021. In August 2015, the company announced plans to spin off 38 hospitals and its management and consulting subsidiary, Quorum Health Resources, into a new publicly traded company called Quorum Health Corporation. The company completed the spinoff of Quorum Health Corporation on April 29, 2016. Quorum owns or leases hospitals across 16 states, primarily in cities or counties with populations of 50,000 or less. In April 2020 Quorum declared bankruptcy and is no longer trading on the NYSE. On October 3, 2016, CHS was removed from the S&P Midcap 400 and added to the S&P Smallcap 600. Under CEO Wayne T. Smith, the company's stock has lost over 76% of its value since the year 2000. Chinese billionaire Tianqiao Chen had a 22.2 percent stake in Community Health Systems in 2017.
Learn more about Community Health Network
Industry
Hospitals & Medical Centers
Founded
1956
* Ladders Estimates

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