Netflix

Manager, Account Management (US)

Netflix$230K — $350K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Account Management and/or Sales Planning in digital media, especially video and programmatic advertising
  • Strong leadership skills with a proven track record of managing teams
  • Solid understanding of Sales Operations and pitch-to-pay workflows
  • Deep knowledge of digital media sales methods, including Direct IO and Programmatic Guaranteed
  • Experience with audience-based planning and analytics
  • Excellent communication and presentation skills
  • Familiarity with key industry tools like ad servers, DSPs, and CRM systems

Responsibilities

  • Lead a team of Account Managers in campaign planning and execution
  • Hold team accountable with clear performance standards
  • Partner with Sales Directors to develop and execute revenue strategies
  • Create new processes for efficiency in Account Management tasks
  • Serve as a subject matter expert for cross-functional teams on key projects
  • Provide updates to sales teams on client feedback and performance
  • Analyze sales data for performance measurement and improvement opportunities

Benefits

  • Comprehensive Health Plans
  • Mental Health support
  • 401(k) Retirement Plan with employer match
  • Stock Option Program
  • Disability Programs and Health Savings Accounts
  • Family-forming benefits
  • Flexible paid leave policies including flexible time off for salaried employees and 35 days annually for hourly employees
Full Job Description
Netflix is seeking a Manager of Account Management who will be responsible for leading a team of Account Managers who function as a strategic partner to sales, leading end-to-end Netflix Ads campaigns. The ideal candidate will be responsible for partnering with their aligned Sales Directors on all pitch-to-pay processes,  driving revenue growth against account lists, and ensuring our clients have exceptional experiences working with Netflix.  The Account Management team partners with many cross-functional teams, including Sales, Ad Ops, Product, Measurement, Pricing and Packaging, Inventory, Integrated Marketing, etc., on all aspects of the campaign lifecycle. This role will work closely with Sales and Account Management leadership to identify efficient workstreams and establish strong internal and external relationships with key Advertisers and Agencies.  Key Responsibilities: Lead and manage a team of Account Managers responsible for pre-to-post sale campaign planning, execution, and insights in partnership with Client Partners Hold team members to high standards and accountability by maintaining clear performance standards, enforcing talent accountability, and driving feedback loops to support ongoing development. Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth Develop, document, and roll out new processes and workflows that create efficiencies for day-to-day Account Management responsibilities, allowing them to focus on higher value activities Serve as a subject matter expert with cross-functional teams, including Ad Ops, Product, Measurement, Pricing and Packaging, Ads Marketing, etc. on key projects & initiatives that drive value and efficiency for the organization Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations and booking trends  Work closely with Sales Ops on setting and measuring KPIs, ensuring accurate revenue forecasting and advertiser level reporting Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns Analyze sales data to measure performance and identify areas for improvement and potential revenue growth  Establish and maintain relationships with key clients and media agencies  We’re Looking for: 7+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a heightened focus on video and programmatic advertising Strong leadership and team management skills with a proven track record of managing direct reports and leading with confidence and clarity Excellent understanding of Sales Operations and pitch-to-pay systems and workflows Deep knowledge of digital media sales across Deal Types, including Direct IO, Programmatic Guaranteed and PMP transaction models Experience with audience-based planning and selling strategies Excellent communication and presentation skills Data fluency and analytical curiosity to guide teams on surfacing meaningful insights that drive stronger outcomes for advertisers   Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems Deep understanding of Advertising Measurement vendors and solutions  If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world! The overall market range for roles in this area of Netflix is typically $230,000.00 - $350,000.00. A portion of this compensation is variable. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

About Netflix

Netflix, Inc. is an American media company founded on August 29, 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California, and currently based in Los Gatos, California, with production offices and stages at the Los Angeles-based Hollywood studios (formerly old Warner Brothers studios) and the Albuquerque Studios (formerly ABQ studios). It operates an eponymous over-the-top subscription video on-demand service, which showcases acquired and original programming as well as third-party content licensed from other production companies and distributors. Netflix is also the first streaming media company to be a member of the Motion Picture Association.
Learn more about Netflix
Size
11,300 employees
Market Cap
$127.6 billion
Industry
Net Income
$2.7 billion
Founded
1997
5 Year Trend
+27.5%
Revenue
$24.9 billion
NASDAQ

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