Manager, Account Development

DoorDash

$151K — $222K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years in account management or development leadership roles, preferably in SaaS, SMB Tech or Restaurant Sales.
  • Proven experience in building and developing high-performing sales teams.
  • History of exceeding strategic sales goals consistently.
  • Strong leadership skills with a focus on empathy and communication.
  • Eager to contribute to growth while embodying the company's core values.
  • Familiarity with restaurant business operations and the ability to identify operational gaps.
  • Experience working cross-functionally to onboard new restaurant partners.
  • Proficient with Salesforce, Google Suite, and data analysis; knowledgeable in using AI tools for efficiency.

Responsibilities

  • Drive growth for the In Store product line by expanding merchant partnerships.
  • Hire, train, and develop a team of Account Development sellers.
  • Establish clear KPIs and performance metrics for team success.
  • Collaborate with S&O and Product teams to optimize customer experience.
  • Create an inclusive and motivating environment for team members.
  • Leverage insights from merchant interactions to improve operations and processes.
  • Plan for future growth and scalability of the Account Development team.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness and commuter benefits.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off (PTO) including flexible vacation and sick leave options.
  • 11 paid holidays each year.
  • Disability and life insurance coverage.
  • Mental health support and family-forming assistance.
Full Job Description
About the Role

As a Manager on Account Development team, you will be responsible for building a new engine of growth for this line of businesses. You will be responsible for hiring, training and building the class of Account Development sellers, driving the MRR expansion and growth across our growing partner base. You do this by building an inclusive and motivating work environment, establishing clear KPI and metrics for performance and working with our S&O and Product partners to build the optimal customer experience. This position will report to the Senior Manager, Account Development - In Store and will lead team members in key strategic markets in NAM. This role will be remote but will require travel to your key markets for both organization and restaurant sales support as needed.
You're excited about this opportunity because you will...
  • Be an integral leader driving results for a top company priority. As more merchants join our In Store product line, our opportunity to grow their revenue, grows our business too.
  • Build a high performing sales team. We have lofty goals and a growing partner base that is excited to work with us. You will need to build a team that is prepared to drive outcomes while also working with some of the best full service restaurants in the country. You will do this by clearly defining roles and responsibilities, scope, KPIs and performance while becoming the company ambassadors to a highly visible and influential segment of the restaurant industry
  • Learn from the front to enhance our customers' and employees' experiences. While guiding across many functions, our leaders remain as customer obsessed as our front line sellers. As a sales leader, you will leverage your own learnings from conversations with merchants as well as scaled learnings from other teams to build processes and programs that help make our merchants' and peoples' lives easier.
  • See around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for building and scaling our In Store Account Development team into the future.
We're excited about you because...
  • You have a minimum of 3 years in account management or account development leadership positions with experience in SaaS, SMB Tech or Restaurant Sales.
  • You have a track record of building and growing a high-performing sales team, capable of sourcing and developing top talent.
  • You have consistently achieved and overperformed on strategic sales goals
  • You're committed to leading with empathy and effective communication, fostering a positive and motivating team environment.
  • You're eager to contribute significantly to SevenRooms and DoorDash's growth and culture, embodying our core values and impacting the company's success in NAM.
  • You have experience working directly with restaurants and hospitality groups, understanding their needs and identifying gaps in their operations.
  • You're able to work with a cross-functional team and guarantee a smooth transition for new restaurant partners.
  • You are comfortable with sales tools like Salesforce, Google Suite, and general data analysis.
  • You incorporate AI tools in your daily work to increase your efficiency and effectiveness, and are practiced at training your team to do the same


We expect this position to be filled by 9/13/2026.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$151,440-$222,640 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$189,300-$278,300 USD

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