Intuit Inc

Manager 3, Software Development (Payments Platform)

Intuit Inc • $150K — $180K *
Mountain View, CA 94040In-Person
Finance & Insurance
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of experience in software engineering, including 5+ years managing engineering teams.
  • Proven success with large-scale payments or fintech platforms in live environments.
  • Deep understanding of distributed systems and cloud-native architectures, especially AWS.
  • Experience in aligning engineering objectives with business KPIs.
  • Effective collaboration with stakeholders in Product, Finance, Risk, and Compliance.
  • Demonstrated ability to build and lead high-performing engineering teams.

Responsibilities

  • Own delivery of the Payments Platform roadmap, including Bill Pay and Merchant Payments.
  • Drive sprint execution while ensuring reliability and compliance across teams.
  • Lead platform modernization initiatives, including major migration projects.
  • Establish and maintain engineering practices like sprint reviews and KPI tracking.
  • Set architectural direction for the payment framework, focusing on real-time processing.
  • Promote modern engineering practices, including observability and chaos engineering.
  • Partner with product management and other teams to manage cross-functional priorities.

Benefits

  • Comprehensive health benefits and wellness programs.
  • Opportunities for career growth and professional development.
  • Access to cutting-edge technology and tools.
  • Flexible work arrangements including remote options.
  • Strong commitment to diversity, equity, and inclusion initiatives.
Full Job Description
Intuit's Payments Platform (PPF - Payments Processing Framework) is the core infrastructure powering money movement across QuickBooks, Bill Pay, GoPayment, and Merchant Payments - processing billions of dollars in transactions annually. As Group Engineering Manager for Payments Platform, you will lead a team of 40-60 engineers and 3-5 engineering managers, owning the reliability, evolution, and delivery of Intuit's most critical payment processing systems.

This is a hands-on leadership role. You will set technical direction, drive quarterly roadmap execution, and partner closely with Product, Finance, Risk, and Compliance stakeholders to deliver measurable business outcomes - including total processing volume (TPV), cost of payments, and platform availability.

Responsibilities

Platform Delivery & Execution
  • Own end-to-end delivery of the Payments Platform roadmap across Bill Pay, Merchant Payments, Gateway, and PPF core infrastructure.
  • Drive quarterly sprint execution across multiple sub-teams, maintaining high engineering velocity while managing reliability and compliance requirements.
  • Lead major platform migrations and modernization programs (e.g., payment authorization service migrations, event bus modernization, API-first platform evolution).
  • Establish clear engineering operating rhythms: sprint reviews, incident retrospectives, KPI tracking, and cross-team dependency management.

Technical Leadership
  • Set architectural direction for the payments processing framework - distributed systems, real-time transaction processing, idempotency, and settlement infrastructure.
  • Guide adoption of modern engineering practices: progressive rollouts, chaos engineering (Gameday), multi-region active/passive failover, and observability (Splunk, golden signals, PagerDuty).
  • Evaluate and drive AI-first capabilities within the payments platform, including intelligent routing, anomaly detection, and agentic automation of operational workflows.
  • Ensure platform meets PCI-DSS, SOX, and Intuit's security and compliance standards without sacrificing delivery velocity.

Team Leadership & Development
  • Lead, coach, and develop 3-5 engineering managers and their teams; build a strong leadership bench with clear succession paths.
  • Foster a culture of ownership, engineering excellence, and customer-first thinking - where teams understand the business impact of their systems.
  • Partner with recruiting to attract and retain senior engineering talent.
  • Drive performance management, calibration, and career growth conversations across the org.

Cross-functional Partnership
  • Partner with Product Management to co-own initiative prioritization and roadmap trade-offs.
  • Work closely with Risk, Compliance, and Finance teams to ensure platform decisions account for regulatory requirements and cost of processing.
  • Represent the Payments Platform org in leadership reviews, architecture forums, and incident post-mortems.
  • Collaborate with peer engineering teams (Wallet, Gateway, Risk, Reconciliation) to align on shared infrastructure and resolve cross-team dependencies.

Operational Excellence

  • Own platform SLAs for availability, latency, and error rates across production payment flows.
  • Drive reduction in MTTD and MTTR through improved alerting, runbooks, and on-call practices.
  • Lead quarterly KPI reviews tied to TPV, cost per transaction, processing success rate, and platform reliability.


Qualifications

Required
  • 12+ years of software engineering experience, with 5+ years leading engineering managers in a multi-team organization.
  • Proven track record delivering large-scale payments, fintech, or financial infrastructure platforms in production.
  • Strong technical depth in distributed systems, real-time transaction processing, cloud-native architectures (AWS), and high-availability design patterns.
  • Experience owning engineering delivery against business KPIs - not just technical metrics.
  • Demonstrated ability to partner effectively with Product, Finance, Risk, and Compliance stakeholders.
  • Track record of building and developing high-performing engineering teams at senior/staff levels.

Preferred
  • Experience with payment processing systems, card networks, ACH/FedNow/RTP, or settlement infrastructure.
  • Familiarity with PCI-DSS, SOX controls, and operating in regulated financial environments.
  • Hands-on experience with observability tools (Splunk, Datadog, PagerDuty) and progressive deployment practices.
  • Background in AI-assisted engineering workflows or intelligent payments capabilities.
  • Prior experience at a fintech, payments processor, or financial services company.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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