Management & Program Analyst

Veterans Affairs • $85K — $102K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in management advisory services and personnel administration.
  • Demonstrated ability to resolve complex human resource problems and issues of a sensitive nature.
  • Experience in federal staffing procedures and classification determinations including recruitment advice.
  • Proficient in developing and managing evidence-based reporting systems and methods.
  • Ability to provide communication and records management guidance to both technical and management staff.

Responsibilities

  • Assist in improving management practices related to personnel and budget administration.
  • Coordinate daily administrative activities with various VBA offices and track Executive Management assignments.
  • Address potential issues proactively and keep management informed to avoid complications.
  • Design and implement systems for tracking and evaluating program performance.
  • Provide strategic recommendations for resource allocation and management.
  • Prepare detailed reports on program planning and evaluations.
  • Support human resources processes, including assembling job announcement packages and documentation for disciplinary actions.

Benefits

  • Comprehensive benefits package including health, life, and retirement plans available to federal employees.
  • Paid time off including vacation, sick leave, and federal holidays.
  • Access to continuous learning and development opportunities within the federal system.
  • Work in a structured environment with defined hours and a focus on veterans affairs.
Full Job Description
Summary

This position is in Education Service (EDU). The Service has department-wide responsibility for activities relating to administering VA educational assistance programs to Veterans, Service members, National Guard and Reserve members, and eligible dependents for their military service to the Nation. This mission is accomplished by providing financial assistance, generally in the form of monthly benefit payments, as mandated in Title 38 and Title 10, United States Code.

Duties

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Specific duties include:

  • Assists in providing guidance and assistance in matters of management practices and procedures related to personnel administration, budget management, office program planning work, administrative and support services, and management improvement studies.
  • Responsibilities also include coordinating activities with VA and other VBA offices and tracking/managing the day-to-day administrative activities and assignments for the Executive Management Officer.
  • Assists the Executive Management Officer and keeps him/her informed of any potential problem areas requiring their attention. Makes every effort to resolve problem situations before they become significant problems.
  • Develops systems and methods for tracking, managing, and reporting.
  • Makes recommendations on planning efforts that can be undertaken within existing resource levels and advises on the impact of efforts that require additional resources.
  • Prepares and contributes to reports and other presentations on program planning and evaluation.
  • Provides management and technical staff with advice and guidance on preparation of written documents, including administrative issues, forms and form letters, communications, and records management, and maintain history files.
  • Assembles job announcement and job selection packages for submission to human resources center on behalf of management staff.
  • Constructs and assembles documentation for management officials involved in disciplinary and adverse actions, grievances, and related processes.
  • Reviews sensitive employee information, including employee relations concerns, and routes to the appropriate management official for action.
  • Reviews and analyzes the operations of the Service to ensure each component follows Education Law, Regulations and Policies,I.G. Audits, Surveys, etc., and makes recommendations where necessary.


Work Schedule: Full Time, Monday - Friday 8:00am - 4:30pm

Compressed/Flexible: Not Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Management & Program Analyst; PD39587A

Relocation/Recruitment Incentives: Not Authorized.

Financial Disclosure Report: Not Required

This is not a bargaining unit position

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the Agency;
  • whether your continued employment would advance organizational goals of the Agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment are as follows:

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary or trial period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.


Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/01/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

  • For a GS-13 position you must have served 52 weeks at the GS-12 level.
  • If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 12 or higher and the promotion potential of your current position must be at least GS-13.


The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-13 Grade Level:

  • Specialized Experience:
  • Experience providing authoritative management advisory services, which includes researching, analyzing, and evaluating issues, determining applicable precedents, and identifying the most effective approach to resolve complex human resources problems.
  • Experience meeting and dealing with managers and employees at all levels in situations of a highly sensitive nature.
  • Experience providing advice and guidance in the areas of classification and staffing and recruitment.
  • Experience with federal recruitment and staffing procedures.
  • Experience making final classification determinations and writing evaluation statements.
  • Resolving complex leave administration issues.


Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may require.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for this grade level.

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/documents/The-Fair-Chance-to-Compete-Act.pdf

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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