Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services, Administrative Services Division, located in the following:

• Indianapolis, IN
• Minneapolis, MN
• Washington DC

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

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In this position, you will provide oversight and analysis of programs and policies related to Human Capital and administrative functions within DHS/CBP, offering expert advice and recommendations to improve data automation, delivery, and methodology. You will serve as a key advisor to management on a variety of administrative and programmatic issues, conduct technical analysis of key programs, and support program goals, effectiveness, resource utilization, and allocation.

This position starts at a salary of $125,776.00 (GS-14, Step 1) to $163,514.00 (GS-14, Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Major duties include:

• Analyzing and evaluating data related to human capital and administrative programs to assess program effectiveness, resource utilization, and progress toward organizational goals.
• Developing and maintaining business intelligence reports, data models, and analytical tools to support workforce management, recruitment, and staffing analysis.
• Advising senior leadership and management officials by preparing analytical reports, technical documents, and recommendations for improving data automation, delivery, and methodologies.
• Coordinating with internal and external stakeholders to resolve data issues, ensure data integrity, and integrate improvement efforts across Enterprise Services and CBP.
• Leading project-related studies and investigations, planning data collection strategies, and implementing new or improved methods for analyzing and presenting program data.

Requirements

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Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Interpreting complex data sets and regulatory requirements to provide actionable insights and ensure compliance with agency policies and program objectives.
• Designing data collection methods, analytical models, or dashboards to support workforce planning, recruitment analysis, or program evaluation.
• Synthesizing information from multiple sources to identify trends, develop recommendations, and support decision-making for human capital or administrative programs.
• Facilitating collaboration among program offices, technical staff, and stakeholders to resolve data issues, improve data quality, and implement process improvements.
• Presenting findings, technical reports, and recommendations to senior leadership and stakeholders to influence policy, drive program improvements, or support strategic initiatives.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/13/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.