Management - Process Improvement, Documentation & Training Manager

JAM Industries, Ltd.

$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience with 7-10 years in a related field
  • Strong written and spoken communication skills
  • Ability to analyze and solve project-related problems
  • Proficient in Microsoft Office
  • Strong multi-tasking ability
  • Attention to detail is critical.

Responsibilities

  • Analyze training needs to develop or improve training programs
  • Plan and provide training using effective methods like classroom or on-the-job training
  • Conduct new hire orientation and arrange on-the-job training
  • Confer with management to identify training needs based on production changes
  • Document Lessons Learned and Best Practice Reviews
  • Assess the impact of training programs
  • Prepare departmental training budgets.

Benefits

  • Comprehensive health, dental, vision, life, and disability benefits
  • Wellness Incentive and Employee Assistance Programs
  • RRSP / 401(k) matching
  • Flexible working hours and paid time off
  • Collaborative and casual work environment
  • Social events and activities for team building
  • Employee discounts on products
  • Opportunities for continuous learning and development.
Full Job Description
Job Title: Documentation Specialist Training Manager

Division: Jam Industries USA

Location: Southaven, MS

Schedule: Monday to Friday 8:00am - 5:00pm

What you will do:

We are currently seeking a highly motivated candidate to join our team!

Responsibilities: Duties and responsibilities may include but are not limited to the following:

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Conduct and document Lessons Learned and Best Practice Reviews.
  • Assess the impact of training programs.
  • Prepare training budget for all departments.
  • Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.


Job Qualifications
  • Bachelor's degree or equivalent years of experience with at least 7-10 years of related experience
  • Strong communications skills, written and spoken.
  • Proficient in analyzing and solving problems related to projects.
  • Proficient in Microsoft Office
  • Ability to multi-task
  • Strong ability to give attention to details.


Experience Level
  • Middle to Senior Manager


Why Join Us

Ready to join our team? Here's why ...

  • Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability


  • Wellness Incentive Program and Employee Assistance Program


  • RRSP / 401(k) matching program


  • Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
  • A casual, fun, and collaborative work environment
  • Lively social calendar-there's always something for everyone
  • Generous employee discounts on our products
  • Ongoing learning and development opportunities
  • The chance to work alongside a highly talented, high-performing team


Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

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