City of Toronto

Management Consultant

City of Toronto • $105K — $160K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary education in Public Administration, Business Administration, Business Technology, or Managing Information Systems; MBA is a plus.
  • Significant expertise in management consulting, strategic planning, or business analysis, preferably in ICT, public sector, or non-profit environments.
  • Extensive experience in offering strategic advice adapted for diverse audiences.
  • Proven track record managing transformational enterprise-level technology projects in complex organizations.
  • Proficient with Agile project management methods and tools, such as JIRA and Confluence.
  • Experience in policy and program development and evaluation.
  • Knowledgeable of various management techniques including financial management, benefits identification, and risk management.

Responsibilities

  • Implement detailed plans and recommend policies for specific programs.
  • Administer the assigned budget while maintaining approved expenditure limits.
  • Deliver client-focused management consulting services across diverse projects.
  • Provide strategic analysis and guidance to project stakeholders and senior managers.
  • Shape project objectives and methodologies through stakeholder consultations.
  • Lead research efforts, collect data, and conduct analysis to inform recommendations.
  • Facilitate discussions and present analytical findings to clients and stakeholders.

Benefits

  • Full-time, temporary position with a defined duration of 12 months.
  • Standard work hours, Monday to Friday, totaling 35 hours per week.
  • Opportunity to work in a pivotal role within the City of Toronto's strategic projects.
  • Access to collaborative interdepartmental teamwork and initiatives.
Full Job Description
Job ID: 62370
Job Category: Human Resources
Division & Section: Technology Services, Enterprise Strategy & Project Delivery
Work Location: Metro Hall, 55 John St, Toronto, ON M5V 0C4
Job Type & Duration: Full-Time, Temporary (12 months) Vacancy
Salary Range: $105,241.00 - $160,649.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 31-Aug-2026 to 07-Sep-2026

Job Description

Join the City of Toronto's Business Solutions Services team as a Management Consultant. In this role, you will contribute to the success of the City and the Division by providing value-added consulting services and support to senior leadership and technology delivery teams from strategy development through implementation. You will lead and/or support teams in developing and applying business process improvements, modern delivery frameworks such as Agile, ITIL, SDLC and DevOps, organization design and/or re-design, performance reporting, portfolio/project management, as well as recommend changes to support management priorities and functions, and strengthen internal controls.

Major Responsibilities:Your primary responsibilities as a Management Consultant, will be varied. Specifically, the Management Consultant:

  • Implements detailed plans and recommends policies/procedures regarding program specific requirements.
  • Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
  • Provides client-driven, value-added management consulting services to a portfolio of diverse projects reflecting practice areas.
  • Provides project analysis, formulation, coordination and advice to the project stakeholders and senior managers regarding technology programs, services and trends at both a strategic and operational level.
  • Shapes and helps to define projects in consultation with client and key stakeholders, in terms of focus, scope, objectives, methodology and activities.
  • Directs and applies research methodologies, collects data, conducts analyses, draws conclusions to support recommendations and develops alternative solutions.
  • Brings analysis, conclusions, and recommendations forward to the client/stakeholders, chair meetings and promotes systematic discussion.
  • Supports management in assessing and devising solutions from a pragmatic and objective perspective.
  • Works in support of project steering committees and leads interdepartmental teams and working groups.
  • Assumes a temporary, short-term managerial/supervisory role in an organizational unit during the transition phase of an organizational change project.
  • Contributes to the development and implementation of strategic organization design and effective management/governance systems and processes at the corporate level.
  • Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes; management policies, systems, processes and practices; management restructuring; and organization change.
  • Leads and/or supports cross-departmental teams in the development and application of corporate policies; identification of a range of options for operations, policies, information systems and management practices; assessment of the implications and viability of each option; and recommends changes to support management priorities and functions and strengthens internal controls.
  • Leads the development and execution of the Benefit Realization planning and execution for various portfolio projects.
  • Researches, reviews and reports on existing and new management tools and methodologies and advises senior managers on emerging management techniques and other applied social science concepts and their applicability to the City.
  • Promotes organization learning and takes steps to orchestrate change through corporate wide and interdepartmental initiatives
  • Fosters and maintaisn cooperative working relationships within and external to the organization; establishes and maintains contact with professionals in related fields to ensure skills, knowledge and practice are current.

Key Qualifications:

Your application for the role of Management Consultant should describe your qualifications as they relate to:

  1. Post-secondary education in Public or Business Administration or Business Technology or Managing Information Systems or an equivalent combination of education and/or experience. MBA is an asset.
  2. Considerable experience in management consulting, strategic planning or business analysis in the information and communication technology sector, digital industry, public sector, or non-profit organizations where the analysis or protection of personal information is related to the core business.
  3. Considerable experience in providing strategic advice and adapting communications to a variety of audiences.
  4. Considerable Experience in managing all aspects of transformational enterprise-wide Technology projects in complex multi-divisional environments (including budget & timeline management, scope management, timely decision making, critical path identification, business transformation, data transformation/migration, benefit realization, user experience optimization, etc.)
  5. Considerable experience with Agile project management, related tools (JIRA, Confluence and techniques for managing Agile projects (i.e. SCRUM, KANBAN, Burndown techniques, Retrospective formats, etc.
  6. Experience in policy/program development, management and evaluation.
  7. Experience and knowledge in the application of multiple management disciplines and techniques such as financial management, planning, benefits identification/quantification, information management, performance measurement, risk management, communication and governance.
  8. Project Management Professional (PMP) and Six Sigma designations will be considered assets.
  9. Knowledge of research methods, techniques and resources with advanced attention to detail and analytical skills to research and review materials and provide relevant input and reports.
  10. Ability to present material at a strategic level while also understanding the details and dependencies to present an issue from a holistic perspective.
  11. Excellent communication, interpersonal, cooperative and team-building skills, as well as planning, organizational and time management skills with ability to effectively balance a variety of stakeholder interests.
  12. Ability to establish and maintain effective consulting, working relationships and a high level of trust with senior leaders, divisional clients and vendors, using a strong customer service orientation.


About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

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Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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