Summary

Joining the Secret Service, Office of Protective Operations will allow your expertise in management and program analysis to develop, implement, and manage the strategic planning process for protective operations.

For definitions of terms found in this announcement, please click here.

Duties

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The selectee will serve as a Management and Program Analyst in the Office of Protective Operations. Typical work assignments include:

• Transform raw data into actionable insights by analyzing information generated from agency systems and organizing it into user-friendly formats such as data dashboards, comprehensive reports, executive briefs, and detailed presentations. Provides stakeholders with clear, evidence-based solutions and recommendations to support strategic decision-making.
• Communicate complex technical information, ideas, and recommendations to a wide range of audiences, including senior leadership, stakeholders, and operational personnel. Translate intricate data and analysis into clear, concise, and actionable insights tailored to the specific needs and expertise levels of the customer.
• Review and evaluate established policies, procedures, and operational frameworks to identify gaps, inconsistencies, and areas where additional guidance is required. Conduct thorough assessments to ensure alignment with organizational objectives, compliance with regulations, and effectiveness of current practices. Collaborate closely with stakeholders, including program managers, subject matter experts, and other relevant personnel, to review policies, procedures, and proposed modifications. Gather feedback, address concerns, and develop solutions to improve the effectiveness and efficiency of program operations.
• Conduct detailed reviews of highly technical and foundational documents, including policies, procedures, federal laws, regulations, and agency directives, to ensure a comprehensive understanding of their content and implications for organizational operations. Analyze complex legal and regulatory frameworks to identify discrepancies or inconsistencies between line program operations and established federal, state, or agency policies and procedures.

Apply for this exciting opportunity to support the agency's protective mission. This Management and Program Analyst position starts at a salary of $85,447, GS-11 step 1, with promotion potential to $133,142, GS-12 step 10.

Requirements

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Conditions of employment

• U.S. Citizenship is required.
• Males born after 12/31/1959 must be registered for Selective Service.

If selected for this position, you will be required to:

• Obtain and maintain a Top-Secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
• Submit a credit check after a conditional offer of employment has been accepted.
• Submit to a drug test prior to your appointment and random drug testing while you occupy the position.

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.

You qualify for the GS-11 level (starting salary $85,447) if you possess one of the following:

One year of specialized experience equivalent to the GS-09 level performing duties such as:

• Performing research to develop studies that analyze findings related to organizational programs.
• Evaluating program operations relevant to departmental policies and making recommendations.
• Assisting with the preparation of strategic planning activities, providing advice and guidance for improvements, and anticipating areas of concern in program development.

OR

• A Ph.D. or equivalent doctoral degree, LL.M.

OR

• 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.

OR

• A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

You qualify for the GS-12 level (starting salary $102,415) if you possess one year of specialized experience equivalent to the GS-11 level performing duties such as:

• Researching, organizing, and analyzing data generated from databases, applications, and programs.
• Evaluating effectiveness and identifying programmatic gaps.
• Presenting recommendations to management based on findings from program analysis.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.

The qualification requirements listed above must be met by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.