Management and Program Analyst

U.S. Secret Service

$85K — $102K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in data analysis and program evaluation, preferably in a government setting.
  • Proficient in using data analysis software to create dashboards and reports.
  • Strong communication skills to present findings to stakeholders.
  • Experience in leading committees or task forces to address operational issues.
  • Familiarity with federal laws and regulations related to government operations.

Responsibilities

  • Analyze and organize agency data into comprehensive reports and presentations.
  • Lead working groups to tackle program inefficiencies and systemic issues.
  • Utilize software tools to independently manage and interpret data analyses.
  • Provide technical guidance on operational compliance with foundational documents.
  • Facilitate stakeholder engagement through effective communication of findings.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Retirement plan and Thrift Savings Plan (similar to a 401(k)).
  • Flexible work schedules and telework options.
  • Tuition reimbursement and training opportunities.
  • Paid federal holidays and personal leave days.
Full Job Description
Summary

Joining the Secret Service, Office of Field Operations, Los Angeles Field Office will allow you to conduct studies of program operations by analyzing data, developing report and communication strategies, identifying program inefficiencies and provide recommendations to program improvement to stakeholders.

For definitions of terms found in this announcement, please click here.

Duties

Help

The selectee will serve as a Management and Program Analyst in the Office of Field Operations, Los Angeles Field Office. Typical work assignments include:

  • Analyzing data generated from agency systems and organizing the information in the form of data dashboards, comprehensive reports, briefs, or presentations that inform managers of a solution or recommendation.
  • Leading committees, taskforces, or working groups responsible for addressing systemic issues that impact the program operations.
  • Utilizing software to independently organize, analyze and present data using formulas, codes, or other established data analysis techniques.
  • Providing technical guidance and interpretations that gauge whether organizational operations are in accordance with foundational documents.


Apply for this exciting opportunity to support the agency's protective and investigative missions.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service.


If selected for this position, you will be required to:

  • Obtain and maintain a Top-Secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
  • Submit to a random drug testing while you occupy the position.


As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.

You qualify for the GS-12 level if you possess one year of specialized experience equivalent to the GS-11 level performing duties such as:

  • Developing assessment criteria for surveys, drafting questions or inquiries based on analysis of procedures.
  • Conducting reviews of documents such as policies, procedures, federal laws, or regulations.
  • Coordinating studies to evaluate program line operations and planning successive phases of study.


You qualify for the GS-13 level if you possess one year of specialized experience equivalent to the GS-12 level performing duties such as:

  • Conducting data analysis to make recommendations for program improvements.
  • Assisting in developing project timelines and tracking progress to ensure deadlines are met.
  • Preparing reports, presentations or summaries to present data analysis results to stakeholders.


Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.

The qualification requirements listed above must be met by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience aloneno substitution of education for experience is permitted.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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