Management and Program Analyst

Customs and Border Protection

$102K — $158K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in security program management and policy development.
  • Expertise in federal security legislation and directives compliance.
  • Proven ability to oversee and analyze multi-disciplinary security programs.
  • Track record of developing actionable recommendations for senior management.
  • Strong communication skills for presenting complex security policies to stakeholders.

Responsibilities

  • Develop and implement security policies and procedures for personnel security programs.
  • Serve as a subject matter expert on compliance with security legislation and directives.
  • Review and update personnel security policy documents and ensure their accessibility.
  • Conduct research and analysis on security programs affecting OPR.
  • Advise senior management on program needs and legislative compliance issues.

Benefits

  • Comprehensive benefits package for employee and family.
  • Access to federal health insurance options.
  • Retirement savings plan with government matching.
  • Generous leave policies including annual and sick leave.
  • Opportunities for career advancement within the federal government.
Full Job Description
Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility (OPR), Personal Security Division (PSD) in Washington, DC.

Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

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This position is located within the U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), and serves as an analyst and security program advisor to management on various functions and activities requiring application of qualitative and/or quantitative methods for assessment of management processes, systems and mission support programs.

This position starts at a salary of $102,415.00 (GS-12, Step 1) to $158,322.00 (GS-13, Step 10) with promotion potential to $158,322.00 (GS-13 Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

The major duties for this position are listed below but not limited to:

  • Providing policy development, implementation, and oversight input for personnel security programs, projects, initiatives, and activities; execute this through written policies and procedures.
  • Serving as a subject matter expert (SME) on all personnel security policy guidance, including unique situations, ensuring compliance with legislation, executive orders, DHS directives, and other agency guidance; recommend new or revised CBP headquarters programs, field office operations, and procedures.
  • Reviewing and providing guidance on personnel security policy matters, including unique situations, compliance reviews, and audits; ensure security policy documents are planned, maintained, updated, and shared in accordance with schedules on appropriate CBP websites, manuals, trainings, handbooks, and drives.
  • Overseeing program research and analysis to research and analyze security programs that impact OPR, including physical and personnel security, international and technical support on referred counsel with PSD programs.
  • Advising PSD senior-level management on laws, public regulations, and collaborations with congressional offices to assess personnel security program needs, conduct program activities, and serve on program management analytics and studies.


Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation


This vacancy has a local commuting area requirement, as defined below:

  • The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or
  • The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable
  • For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.


Qualifications

Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Developing and interpreting security policies, procedures, and guidance for organizational security programs in compliance with applicable legislation and agency directives.
  • Providing technical advice and support to staff on security principles, regulations, and operational requirements within a federal agency context.
  • Coordinating and reviewing security policy documents for substance, completeness, and conformance with instructions and authorizations.


Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Leading the development and implementation of agency-wide security policies and strategic plans, ensuring alignment with new legislation, Executive Orders, and departmental directives.
  • Overseeing and coordinating multi-disciplinary teams to conduct complex analytical studies on security programs, resulting in actionable recommendations for senior leadership.
  • Presenting and defending security policy recommendations to executive management and external stakeholders, successfully persuading adoption of new security initiatives and practices.


NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/24/2026.


The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government


Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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