Management and Program Analyst

Commander, Navy Installations Command

$80K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in management and program analysis
  • Strong analytical skills to interpret complex data
  • Experience in healthcare systems, particularly technology deployment
  • Ability to convey technical concepts into user-friendly language
  • Track record of developing reports and presentations for leadership

Responsibilities

  • Conduct in-depth analyses of EHRM-IO system data for operational improvements
  • Interpret policies and audit findings to enhance operational effectiveness
  • Present clear briefings and reports identifying performance gaps
  • Track compliance activities and communicate findings to leadership
  • Collaborate with project teams to maintain schedules and budgets
  • Consult with stakeholders to translate functional needs into technical solutions

Benefits

  • Comprehensive federal benefits package available
  • Access to various family-related benefits
  • Support for professional development and training
  • Stable work schedule, Monday to Friday, 8:00 am to 4:30 pm
  • Opportunities for career progression within the federal service
Full Job Description
Summary

This position is located in the Office of Deployment for the Department of Veterans Affairs (VA) Electronic Health Records Modernization - Integration Office (EHRM-IO), located within the Office of the Deputy Secretary of VA (DEPSECVA), where the incumbent serves as a Management and Program Analyst (Deployment).

Duties

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This is a bargaining unit eligible position.

Areas of Consideration:

1st - Facility-wide (EHRM-IO) 2nd - Agency and current permanent Federal employees 3rd - All other Status eligibles.

Work Schedule: Monday -Friday; 8:00 am -4:30 pm

Compressed/Flexible Schedule: Not available

Telework: May be available upon supervisor approval

Duty Location Status: Washington DC, or will work from a VA-owned or leased space

Position Description Title/PD#: Management and Program Analyst/ PD20958A and PD20957A

Relocation/Recruitment Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved

Permanent Change of Station (PCS): Not authorized

Financial Disclosure Report: Not required

Physical Demands: Work is primarily sedentary but involves use of a government furnished computer so a degree of manual dexterity and visual acuity sufficient to utilize these tools are required. Some physical effort is required to lift and carry reference books, working papers and similar items to and from meetings. A moderate amount of standing and walking is required getting to and from meeting places away from the work site. The work does not require any special physical effort.

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.

Major Duties:

  • Conducts in-depth studies of data derived from EHRM-IO systems reporting and applies statistical methods and techniques directed toward operational improvements.
  • Analyze and interpret policies, audit recommendations, and inspection findings to resolve problems and improve effectiveness and/or efficiency of operations.
  • Present clear, concise, and well-structured briefings that address issues, desired outcomes when composing the material. Identifies problem areas, deficiencies, imbalances, or other similar factors that can affect performance and customer service.
  • Track and report on the status of compliance activities and audit findings to EHRM-IO pillar leadership.
  • Interacts with project teams and task managers to update detailed schedules, cost information and identification of variances from original plan.
  • Consult with customers to evaluate functional requirements and translate functional requirements into technical solutions.


Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)


As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.


Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/24/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position, you must have served 52 weeks at the GS-09. For a GS-12 position, you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: For the GS-11, you must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with technology deployments or implementation within healthcare systems; applying analytical techniques and evaluation criteria to assess, measure and improve the effectiveness of healthcare system programs; and preparing detailed reports and presenting findings to management, including recommendations for operational and program improvements. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher-level graduate education leading to such a degree. OR
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of education and specialized experience.
  • Specialized Experience: For the GS-12, you must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Applying analytical techniques and evaluation criteria to measure and improve the effectiveness of healthcare system programs; independently researching and investigating new or improved business practices to determine their impact on program operations; conducting in-depth data analysis using healthcare information systems to identify operational challenges and recommend improvements; applying statistical techniques to evaluate program performance and develop insights; interpreting and implementing policy and audit recommendations to achieve compliance; preparing detailed reports and presenting findings and recommendations to management; preparing and delivering clear and concise presentations to leadership; tracking the progress of audit findings; collaborating on project teams to update schedules and identify cost variances; and translating customer requirements into actionable technical solutions. There is no educational substitution for the GS-12 level.


For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

For the GS-11: Ph.D. or equivalent doctoral degree

Or 3 full years of progressively higher-level graduate education leading to such a degree

Or LL.M., if related

Or Combination of education and specialized experience

There is no educational substitution at the GS-12 level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on t

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