Job Opening: 67346
Opening Date: August 27,2026
Closing Date: September 6, 2026 at 11:59 p.m. (ET)
Job Title Management and Program Analyst, GS-12 Full Performance Level GS-12 Division Criminal Justice Information Services (CJIS) Unit NICS Supports Services Unit (NSSU)
NICS Assessment and Training Unit (NATU)
Location Clarksburg, WV Working Hours Hours may vary based on the needs of the unit.
The firearm industry is a considered a retail business. As such, expect to work Black Friday and Christmas Eve. Leave restrictions are set in place during the holiday shopping season and during the Valentine's Day/tax season.
All NICS employees are considered essential employees. This means you will be expected to work holidays and weekends. Additionally, as an essential employee, you should also be prepared to travel to work even during inclement weather.
Also, when the National Instant Criminal Background Check System (NICS) Section experiences an extremely high volume of firearm background checks, employees are sometimes required to work a set number of mandatory overtime hours. Management attempts to provide as much notice as possible when overtime will be mandated.
Job Type Full Time/Permanent Who May Apply Current, permanent FBI employees Number of Positions Available multiple Questions Email: [email protected] Salary GS-12: $89,508.00--$116,362.00 Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
As of 10/01/2021, the MAPA career ladder has changed and is no longer a GS-7/9/11/12/13. In applying to this position, you will lose the GS-7/9/11/12/13 ladder and will be subject to the new ladder, which is GS-7/9/11, a standalone GS-12, meaning you have to apply and compete for it, and a standalone GS-13, meaning you have to apply and compete for it.
UNIT DESCRIPTION
The NICS Support Services Unit (NSSU) provides support to all NICS users, internal and external. The NSSU liaises between NICS users and the Information Technology Management Section, prioritizes system enhancements, manages the contracted call centers, updates and maintains NICS statistics, produces trend analysis, and provides system management.
The NICS Assessment and Training Unit (NATU) provides continual support and improvement to the NICS Section by performing quality control reviews of NICS transactions; conducting studies to continually improve processes and practices; and providing training, mentoring and region lead services to NICS Section employees.
KEY REQUIREMENTS

• Must be a current, permanent FBI employee
• Some travel may be required
• Because this position involves conducting background checks for individuals wanting to purchase firearms, to avoid any actual or even a appearance of a conflict of interest, employees and contractors in this position are not permitted to hold a current Federal Firearms License (FFL) or otherwise be employed by an FFL. Any newly hired employee, or a contractor, holding an FFL or otherwise employed by an FFL, would be required to relinquish that FFL or employment if offered this position. If someone in the employee's (or contractor's) immediate family holds or is otherwise associated with an FFL, an assessment would need to be conducted to determine if a conflict of interest exists.

ALL applicants must verify completion of the basic education requirement by submitting a copy of college transcripts by the closing date of the vacancy announcement.
PHYSICAL DEMANDS
The work is primarily sedentary, although some slight physical effort may be required.
WORK ENVIRONMENT
The work area is adequately lighted, heated and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Occasional travel may be required.
MAJOR DUTIES

• Serves as a senior analyst responsible for providing advice to executives, managers, and operational personnel by performing functions which include planning, research, analysis, and administrative management functions addressing complex issues relative to the Bureau.
• Plans, researches, and analyzes a broad range of management/program functions addressing diverse and complex duties related to a wide array of administrative management issues including, but not limited to, budget and financial management, compliance management, forecasting and planning, management, policy development, program development and assessment, strategic planning, and/or data analytics that have a direct impact on operations and missions.
• Conducts complex studies that require the analysis of interrelated issues of effectiveness, efficiency, and productivity that affect FBI administrative programs; provides recommendations to problems that impact program goals/objectives; performs appraisal of the utilization of resources in accomplishing objectives and goals; recommends new and/or changes to existing policies; and prepares short-range plans in accordance with FBI policies and directives.
• Conducts complex process management/program analyses to identify inefficiencies, streamline processes, eliminate redundancies, and ensure processes meet valid administrative/program requirements.
• Researches past practices, laws, procedures, and other regulatory materials in order to resolve complex, difficult, and/or controversial problems/issues that require care in their review, analysis, and resolution.
• Prepares, presents, and defends recommendations and findings to management in written reports, memoranda, executive summaries, and analytical narratives. These may serve as the basis for decisions regarding the continuation, re-direction, or termination of projects.

QUALIFICATIONS & EVALUATIONS
Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are found minimally qualified, your application will move forward to additional phases of the review process.
The first five competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.
Competencies

• Collaboration
• Communication
• Analytic Thinking
• Business Acumen
• Innovative Thinking
• Consultative Services
• Data Analysis
• Research (Data)

Specialized Experience (SE)
GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

• Prepared presentations, formal and informal reports, correspondence, briefings, charts, tables, and graphs that were distributed throughout an organization.
• Planned, scheduled, and conducted projects and studies in a program or support setting.
• Gathered, evaluated and compiled a variety of analytical data and information to report progress, explain problems discerned with the data, and provided recommendations for solutions.
• Researched and analyzed existing policies, reports, guidelines, directives, objectives, and available resources.

Education
Education cannot be substituted for specialized experience at this grade level.
HOW TO APPLY
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
2. Other supporting documents (if applicable):
   • College transcripts, if qualifying based on education or if there is a positive education requirement

While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.
WHAT TO EXPECT NEXT
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION

• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a) Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
b) A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
• Current tax law may impact your transfer by making some of your moving expense reimbursements taxable. Please contact 304-625-9337 (304-625-XFER) for information regarding taxable expenses.
• Employees selected for promotions at the GS 12 level or higher, selected for a supervisory position at any grade level, or selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.

Nepotism
Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.