Summary

The incumbent serves as a Management Analyst (MA) in the Support Services Division (SSD) at the Regional Office (RO). The employee is subordinate to the Chief for managing the front office and assisting the supervisory staff by carrying out a complete range of administrative, project management, and analytical functions.

Duties

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Specific duties include:

• Develops support service strategies and objectives. Develops and disseminates expert guidance and policies to field station personnel with regards to productivity, effectiveness, and efficiency of program operations.
• Provides recommendations to the Chief and Assistant Chief concerning the performance of the program and provides input concerning performance of the program for executive leadership review.
• Provides independent direction in the control, coordination, and development for all related activities within subordinate organization. Preparation includes, but is not limited to; electronic tracking, searching for records, researching, interpreting, and applying applicable laws, regulations, and handbooks in response to inquiries.
• Maintains and analyzes records reflecting workload, timeliness, and quality of operations within the division. Charts progress toward desired goals and advises division management of pertinent trends.
• Works with the business lines, staff offices, managers, and central office (Office of Mission Support, Office of Financial Management, ALAC, Hines, etc.), to remain aware of and capture evolving policies for real-time policy updates.
• Conducts special surveys and studies involving services, changes in organizational.
• Structure and methods of operation to promote efficient oversight of the SSD. Makes recommendation(s), oral or written on new management policies and procedures.
• Develops and disseminates information to SSD staff and others through a wide variety of communication methods and techniques including written, oral, and visual. Coordinates the work of the SSD to address administrative details.
• Develops data required by division management and Central Office directives, to include recurring reports and the weekly workload reports. Prepares special one-time and recurring reports or projects utilizing Microsoft Office programs (such as Word, Outlook, PowerPoint, and Excel, etc.).
• Ensures all budgetary transactions are in compliance with authorized policies and procedures. Ensures funds are available. Prepares annual phased plan to show projected monthly expenditures and reimbursable. Compares current estimates with ongoing expenditures on a continuing basis.
• Provides support to divisional management on significant issues that include, but are not limited to, policies, division goals and objectives, internal controls, and the preparation of priority reports to the Director, VA Central Office, and Office of Field Operations.
• Knowledge of analytical tools and appropriate administrative and financial laws, policies, and regulations that allow the incumbent to assess, analyze and provide recommendations for improved efficiency.
• Independently performs tasks involving budget execution by compiling resource data from various financial management reports. Tracks funds distribution and reallocating organizational funds as directed.

Work Schedule: Monday - Friday 7:30am - 4:00pm

Compressed/Flexible: Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Management Analyst; PD39897A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Bargaining Unit: No

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions of Employment are as follows:

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/06/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-12 position you must have served 52 weeks at the GS-11 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-12 Grade Level:

• Specialized Experience: Specialized experience is defined as work that involves (1) Applying, analyzing, and interpreting laws, rules, regulations, standards, and policies; (2) Conducting thorough analyses of numerous functions and work processes; (3) Developing project plans, carrying out each phase of the project, making suggestions, and settling any issues regarding the solutions; (4) Compiles resource data from multiple financial management reports and independently completes duties concerning budget execution. tracking the allocation of funds and redistributing organizational funding as needed.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is sedentary and imposes no special demands. Periodic travel is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational requirement or substitution at the GS-12 grade level.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/[redacted]5-Reasonable-Accommodation-Information)

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.