Management Analyst

Texas Health and Human Services Commission

$69K — $96K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years of experience in methods analysis or organizational development.
  • Demonstrated project management or process improvement experience.
  • Bachelor's degree in business administration, finance, or related field preferred.
  • Familiarity with HHS programs and Texas legislative processes preferred.
  • Experience with policy documentation and process evaluation.

Responsibilities

  • Coordinate and evaluate cost reporting and financial examination processes.
  • Develop policy and procedure documentation aligned with agency standards.
  • Conduct research and track program progress through measurement tools.
  • Assist in legislative coordination and track responses to bills.
  • Engage stakeholders through training related to cost reporting processes.

Benefits

  • Eligible for telework options.
  • Opportunity to work in a collaborative environment with minimal supervision.
  • Professional development through exposure to legislative processes and health services programs.
  • Involvement in significant organizational initiatives impacting public health.
Full Job Description
Functional Title: Management Analyst Job Title: Management Analyst IV Agency: Health & Human Services Comm Department: HHS Provider Finance M/C Admin Posting Number: 19426 Closing Date: 08/12/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $5,797.66- $8,000.00 Pay Frequency: MonthlySalary Group: TEXAS-B-25 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS

The Management Analyst for Cost Reporting and Long-Term Services and Supports (LTSS) Finance performs (senior-level) highly advanced professional organizational and policy analysis work for the Texas Health and Human Services Commission (HHSC) Provider Finance Department (PFD). Work involves analyzing organizational processes and procedures related to LTSS cost reporting and financial examinations, LTSS rate methodologies and directed payment programs, and bill analyses and implementation plans related to the Texas Legislative session and agency initiatives. The management analyst will review current processes, and recommend modifications to align to best practices, and prepare policy and procedure documentation to assist management in operating more efficiently and effectively.

This position will support the Director and Deputy Director of Cost Reporting and LTSS Finance. Work is performed under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Employees at this level may independently perform the most complex professional organizational and policy analysis work required to support the department's goals and priorities.

ESSENTIAL JOB FUNCTIONS (EJF):
  1. Support Cost Reporting and Financial Examinations. Coordinate, plan, and evaluate PFD's cost reporting and financial examination processes to support PFD's transition of cost reporting in State of Texas Electronic Provider System (STEPS). Activities include evaluating STEPS processes, documenting the current processes in how internal and external users engage with STEPS, evaluate and make recommendations to improve the cost report collection processes in STEPS in accordance with Government Auditing Standards (as applicable), Texas Administrative Code, Medicare reimbursement principles and agency policies and procedures. Lead the development of change implementation plans associated with approved recommendations. Provides staff training and facilitates stakeholder engagement related to cost reporting, financial examinations, and STEPS. (35%)


  1. Support LTSS Finance Policy and Procedure Documentation. Assist teams responsible for LTSS rate setting, cost reporting, calculations and directed payment programs by ensuring policy and procedure documentation meets agency and departmental requirements. Make recommendations to improve process documentation and establish and implement standards across teams. Develop solutions to organizational issues and concerns related to policy and procedure documentation, develop organizational change strategies and plans to support documentation, and/or conduct training for implementation of organizational solutions, strategies, and plans. Provides staff training and facilitates stakeholder engagement as needed (35%)


  1. Special Projects and Continuous Improvement. Develops and maintains measurement and tracking tools to report program progress. Researches, analyzes, and evaluates complex issues and initiatives. Analyzes data and resources, evaluates business and management practices, and makes recommendations. Reviews and updates policies and procedures regularly to reflect changing needs and priorities. Lead efforts to raise awareness and promote the use of available resources. Maintains filing systems and conducts periodic reviews of systems. Maintains master tracking documents tools and guides. Coordinates division responses to requests for information. Participates in agency-wide meetings, workgroups and initiatives to represent the department. (15%)


  1. Support Legislative Coordination Efforts. Helps with the legislative coordination work for PFD Cost Reporting and LTSS Finance. Evaluates the processes PFD uses to track legislation and complete agency bill analyses and agency cost estimates and makes recommendations for improvements. Ensures the department responds timely to any legislative requests including bill analyses, cost estimates, request for information or general inquiries. Reviews and coordinates updates to the Legislative Reports Tracking System for PFD Cost Reporting and LTSS Finance teams. Assists the Deputy Director and Director to ensure legislative implementation plans are completed and implementation dashboards are updated as required. Coordinates legislative requests and assignments for the Cost Reporting and LTSS Finance Teams. Facilitates the bill reading/identification process during legislative session. Facilitates the bill analysis and agency cost estimate process in the Legislative Tracking System. Coordinates within the department and the CFO division on legislative issues as needed. Provides staff training as needed. (10%)


  1. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Knowledge of:
  • Organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
  • Methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis.
  • Microsoft Word at an advanced level use of HHS accessible templates. (Use of Styles to format documents, Table Styles, HHS Reports tab to create and format reports, page and section breaks to format long documents with different page styles, embedding documents, and able to create accessible documents).
  • Microsoft Excel at intermediate level.
  • Process improvement or quality assurance systems.
  • Financial examination and cost reporting standards, Medicaid and Medicare reimbursement principles, and Government Auditing Standards, preferred.
  • Legislative Tracking System (LTS)and Legislative Reports Tracking System (LRTS), preferred.
  • Health and human services programs, policies and procedures, preferred.
  • Texas legislative process, preferred.


Skill in:
  • Expert level skill in Microsoft Word editing and formatting.
  • Strong analytical skills with the ability to collect, analyze, organize, and communicate significant amounts of complex information with attention to detail, accuracy, professionalism and diplomacy.
  • Strong critical thinking skills with the ability to evaluate and implement effective alternative solutions.
  • Analyzing and interpreting data and creating data visualizations and summaries for an executive audience using Excel, Tableau or similar programs.
  • Interpersonal relationships, teamwork and establishing and maintaining effective working relationships with people at various levels of expertise.
  • Communicating clearly and concisely, both verbally and in writing with attention detail.
  • Use of Microsoft Office Suite products (MS Word, Excel, PowerPoint, Outlook, SharePoint, Visio, and others).


Ability to:
  • Analyze and evaluate problems and develop and recommend or present alternative solutions to organizational challenges.
  • Collaborate and work well with others with professionalism and diplomacy.
  • Exercise initiative, discretion and good judgment.
  • Work under limited supervision, exercise independent judgment, set priorities, meet deadlines and adapt to shifting technical and work environmental developments.
  • Formulate and implement well thought-out solutions to day-to-day operational issues with minimal supervision.
  • Manage projects and conduct studies effectively and produce quality work within expected deadlines.
  • Maintain accurate, detailed and organized documentation of assignments and projects.
  • Develop, interpret, or implement policies and procedures.
  • Design programs or training for internal and external audiences.


LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

N/A

Initial Selection Criteria:
  • Minimum of 2 years of experience with methods analysis, management, organizational development, or methods and systems work including process documentation work.
  • Demonstrated experience in project management or process improvement.
  • Graduation from an accredited four-year college or university with major coursework in business administration, finance, or a related field is generally preferred.
  • Experienced with HHS programs, policies and procedures, preferred.
  • Experience with the Texas Legislative process, preferred.
  • Experience and education may be substituted for one another.

Additional Information:

The position may require flexibility in scheduled hours, other than 8a-5p or more than 40 hours per week, during peak periods and when the Texas legislature is in session.

This position reports to Austin state office in person twice per week, this is subject to change at HHSC leadership discretion.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

Similar Jobs

More Jobs at Texas Health and Human Services Commission

More Education, Government & Non-Profit Jobs

Find similar Management Analyst jobs: