Salary : $82,289.00 - $100,000.00 Annually
Location : City Hall, 900 East Broad Street, Richmond, VA
Job Type: Full-Time
Job Number:
Department: General Services
Opening Date: 09/10/2026
Closing Date: 9/24/2026 11:59 PM Eastern

Description
The City of Richmond Department of General Services is seeking a highly qualified candidate with proven strategic and analytical experience for the position of Management Analyst, Principal, to provide executive level support in a variety of business management functions. The successful candidate must have senior-level analysis with involvement in critical and complex programs and projects. the ability to function independently, manage and prioritize multiple work assignments in an effective manner.

This position will serve as the lead analyst for cross-functional activities and programs of a team that will provide support of consistency in key areas such as but not be limited to, providing policy support and program administration, assisting with researching, developing, writing, and editing complex reports, coordinating budget preparation, preparing financial forecasts, processing financial transactions, A/P and payroll functions, monitor work completion of staff, and serve as departmental representation with intra-departmental committees.
This position is considered Essential, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.

Duties include but are not limited to

• Managing and facilitating communications with Divisions that report to the Director of General Services and other City offices
• Determines program/project needs; creates, coordinates, manages, oversees, and monitors programs/projects
• Manages and reviews records, reports, data, and other documentation; provides analysis on complex subjects; presents information; makes recommendations and decisions
• Formulating budgets for assigned program or operational functions
• Prepares timeline and implementation steps for the execution of programs
• Monitoring work assignments, by providing instructions and trainings as needed
• Serving on various divisional and departmental committees and task forces, to provide and obtain critical information
• Performing other related duties as assigned

Qualifications, Special Certifications and Licenses
MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's degree in business or public administration, or field related to assignment
• Five (5) years of journey-level professional experience in area related to assignment, such as policy interpretation, employee relations, position control, data analyzation, program/project management or management analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None

Preferred Qualification

• A master's degree in business or public administration is preferred.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge (some combination of the following):

• Analysis and reporting of data
• Audit response and practices
• Management practices / best practices
• Collecting, assembling, verifying, and analyzing data on various platforms and databases
• Knowledge of department / background in focus area
• City rules and regulations / Ensuring compliance to rules and regulations
• Basic knowledge of City departments and functions
• Background in department of focus
• Business recovery and sustainability
• Local and regional government operations
• Recruitment and Selection
• English language including the meaning and spelling of words, composition, and grammar / Oral and written communication
• Strategic planning
• Ordinances, government regulations, agency rules, and the legislative process
• Providing executive management support and analysis
• Working with immediate/time sensitive requests
• Principles for providing customer service, including meeting quality standards for services and customer satisfaction
• Microsoft Office Suites products (Word, Excel, Powerpoint, Outlook)

Skills (some combination of the following):

• Analyzing complex issues
• Communicating with various internal and external departments
• Drafting and revising documents
• Managing multiple priorities and deadlines
• Managing program in focus area
• Preparing forecasts, reports, analyses for special projects, etc.
• Supporting various activities in area of focus
• Teaching and instructing individuals and groups

Abilities (some combination of the following):

• Adapt
• Analyze information
• Make decisions
• Multi-task
• Problem solve

Work in teams
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, and see; frequently reach and perform repetitive motions; and occasionally stoop, kneel, crouch, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.