JOB SUMMARY
This position is located within the District of Columbia Department of Motor Vehicles (DMV). This position work under the Driver Services Administrator, with the responsibility for assignments of detailed analytical and statistical reviews of program and special projects.
DUTIES AND RESPONSIBILITIES
The incumbent works closely with management and project teams to carry out highly complex management studies dealing with work measurement, methods, procedures, time standards, and/or benchmarking to identify root or systemic causes and problems and propose solutions to improve efficiency. The incumbent analyzes and reviews documentation procedures and controls. The incumbent plans, organizes, analyzes, evaluates and provides technical oversight to data analysis and business process review project through application of project management principles, practices, and techniques.
The Incumbent conducts analysis of the most complex business problems. Works with management to apply findings and recommendations to develop agency strategies and corresponding business objectives. Assesses program objectives, goals and deliverables. Makes recommendations regarding the planning and managing of programs to enhance the quality of services and accomplishment of expectations.
QUALIFICATIONS AND EDUCATION
Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
LICENSES AND CERTIFICATIONS
None
WORKING CONDITIONS/ENVIRONMENT
Work is performed in an office setting. The work area is adequately lit, heated and ventilated.
OTHER SIGNIFICANT FACTS
Tour of Duty: Monday- Friday 8:30 AM- 5:00 PM
Pay Plan, Series, and Grade: CS-0343-13
Promotion Potential: No known promotion potential.
Duration of Appointment: Career Service Regular
Collective Bargaining Unit (Non-Union): This position is not in a collective bargaining unit.
Position Designation: This position is designated as Security Sensitive and therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations, suitability. This Position Requires A Pre-Employment Criminal Background Check.
