Summary

This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Office of the Chief of Staff (OCoS), serving as a Management Analyst providing operational and functional support to the Deputy Chief of Staff.

Duties

• Keep leadership apprised of sensitive issues and program performance, enabling informed decisions on administrative/programmatic management.
• Serve as SME for Congressional communications: draft, coordinate concurrence, and manage official correspondence, testimony, and Questions for the Record.
• Document and track DAS-level actions (Assistant Secretary/PDAS/SPMO) in automated systems (e.g., VAIQ, SharePoint, ExecVA); ensure timely closure.
• Represent senior OIT leadership in high-level meetings to drive completion of assigned actions across internal and external executives.
• Design and implement process improvements to streamline administrative procedures and enhance action tracking and task flow (e.g., VAIQ).
• Maintain effective monitoring and controls within VAIQ, ensuring optimal handling of proposals, justifications, and decision items.
• Cultivate enterprise-wide relationships to build transparency and continuous learning across the Department's IT community.
• Diagnose business operations issues of high importance/severity and consolidate group findings into actionable products (e.g., evaluation reports, proposed regulatory changes).

This is a bargaining unit position.

Position Description/PD#: Management Analyst/PD14016A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not Required

Travel Required: Occasional travel may be required as needed for this position.

Work Schedule: Monday - Friday; 8:00am - 4:00pm; Tour of duty may be subject to change based on organizational needs.

Compressed/Flexible: As determined by the Agency Policy

Telework: ADHOC, as determined by Agency Policy.

Virtual: This is not a virtual position.

Remote: This is not a remote position.

Physical Demands: The work is primarily sedentary, although some slight physical effort may be required.

Working Conditions: Work is typically performed in an adequately lighted and climate-controlled office. May require occasional travel.

Requirements

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Selectee is subject to background/suitability investigation.
• Selected applicant will be required to complete an online onboarding process.
• Complete the initial online assessment and USAHire Assessment, if required.
• To be considered for this position, applicants must complete all required steps in the process.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  - your performance and conduct;
  - the needs and interests of the agency;
  - whether your continued employment would advance organizational goals of the agency or the Government; and
  - whether your continued employment would advance the efficiency of the Federal service.
  Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For the GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position, all qualification requirements must be met by the closing date of this announcement, 09/13/2026.

• EDUCATION: A Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree or LL.M. You must include transcripts with your application materials.

-OR-

• SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Specialized experience is defined as: experience providing enterprise-level technical advice, analytical support, and program evaluation within a federal environment; evaluating federal programs and recommending improvements within the identified program area; coordinating, tracking, and completing high-level actions and assignments for senior leadership; using data-driven analysis and enterprise tracking systems to monitor progress and ensure timely resolution of actions; developing executive-level communications, briefings, reports, or decision-support materials; assessing program performance and identifying trends, risks, or areas for improvement; and supporting operational readiness, continuity, or related mission-support requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Education must be from an accredited institution recognized by the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov.

Submit a copy of your college transcript (unofficial is acceptable) or you may submit a list with all of your courses, grades, semester, year, and credit for the courses.

Foreign Education: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

All materials must be submitted by the closing date of the announcement.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.