Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
As part of the Integration and Platform Architecture team, you are positioned to lead the delivery of innovative managed services in the telecom and telephony space. As a Senior Associate, you are expected to analyze complex problems, mentor junior team members, and build meaningful client relationships while navigating the intricacies of technology solutions. This role offers a unique chance to enhance your technical skills and personal brand while contributing to impactful projects that shape the future of connectivity.
Responsibilities
- Analyze and design integration solutions for telecom and telephony systems
- Collaborate with cross-functional teams to deliver cloud and network architecture projects
- Mentor junior team members and provide guidance on technical challenges
- Develop and implement strategies to enhance service delivery and client satisfaction
- Utilize critical thinking to address complex integration issues
- Maintain up-to-date knowledge of industry trends and technologies
- Foster relationships with clients to understand their needs and expectations
- Contribute to continuous improvement initiatives within the team
What You Must Have
- Bachelor's Degree
- At least 4 years of experience
- CCNA or equivalent
What Sets You Apart
- ITIL Foundation or equivalent preferred
- BICSI certification preferred
- Demonstrating leadership in team environments
- Supporting circuit turn-up and validation testing
- Performing onsite troubleshooting for connectivity issues
- Validating port status and physical connectivity
- Coordinating with carriers and vendors for resolutions
- Maintaining asset inventory and documentation
- Adhering to safety and compliance standards
Travel Requirements
Up to 60%
Job Posting End Date
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
