Maintenance Support Specialist

7Eleven

$85K — $127K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 4-8 years of relevant experience
  • Strong understanding of maintenance agreements and invoicing processes
  • Ability to analyze costs and trends by line of business
  • Excellent communication and interpersonal skills

Responsibilities

  • Create and review capital projects for equipment repairs and replacements
  • Approve invoices from external service providers
  • Manage deferred maintenance effectively
  • Conduct capital training and research initiatives
  • Evaluate Franchisee charge disputes based on historical data
  • Interpret contract charge matrix for various equipment types
  • Collaborate with stakeholders to develop streamlined processes

Benefits

  • Comprehensive health and wellness benefits
  • Retirement savings plan options
  • Employee discount programs
  • Professional development and training opportunities
  • Flexible work environment
Full Job Description
Job Summary:

The Maintenance Specialist will act as the Subject Matter Expert for day-to-day Facilities Maintenance activities and back-office procedures in order to support the Maintenance field team daily service execution. This includes invoice reviews and approvals, reviewing and updating standard repair costs, invoice disputes, and assisting stakeholders with questions. Position may specialize in single or multiple lines of business (HVAC, Fuels, Refrigeration, Food Service Equipment, Car Wash etc.).

Job Responsibilities:

  • Review and create capital projects for maintenance repairs and equipment replacements.

  • Leverages industry experience to review and approve invoices submitted by external service providers. (PM, BCP, parts and expense)

  • Deferred Management

  • Capital training and research

  • Review, approve or deny Franchisee charge disputes based on the maintenance agreements and historical data.

  • Ability to interpret contract charge matrix by equipment type.

  • Work with business and external stakeholders to answer questions and create processes within their specialized line of business

  • Miscellaneous Invoicing reviews and approvals

Education/Experience:

Education: Bachelors/4yr Degree

Yrs of Experience: 4 - 8 years

Additional Responsibilities:

  • Utilize maintenance field experience to review and approve invoicing

  • Excellent communication skills and the ability to deliver concise, detail oriented written communications to service providers and key stakeholders, both internal, and external

  • Combine industry knowledge and analytical analysis of costs trends by line of business for constant improvement and cost saving efforts

  • Must be self-motivated and team orientated while being comfortable navigating the fast pace of retail maintenance

  • Experience quickly identifying issues and resolving problems to provide customers with best possible experience.

Pay: $85,000.00 -$127,500.00 Annual

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company9s sole discretion unless and until paid and may be modified at the Company9s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this .

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this .

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