Panasonic

Maintenance Services Representative Lead

Panasonic$96K — $107K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent.
  • 3-5 years of related industry experience preferred.
  • A&P license (A, B1, and/or B2) with relevant type ratings required.
  • Ability to pass extensive security and background checks.
  • Experience in airline maintenance operations and 24/7 technical support highly desired.

Responsibilities

  • Supervise technicians and develop work schedules to meet customer needs.
  • Perform line maintenance and alterations on PAC IFE systems as well as other aircraft equipment.
  • Troubleshoot and test electronic assemblies, removing and replacing as necessary.
  • Enhance customer satisfaction by identifying and resolving technical issues efficiently.
  • Act as a liaison for customers, connecting their needs with PAC's engineering and management teams.
  • Maintain thorough knowledge of PAC products, testers, and equipment.
  • Conduct data entry and administrative tasks while operating as the local trainer on PAC IFE systems.

Benefits

  • Comprehensive health insurance with multiple options including medical, dental, and vision.
  • 401(k) plan with 50% match on employee contributions.
  • Paid time off including 14 vacation days, 7 sick days, and 3 personal days, plus 11 company-paid holidays.
  • Tuition reimbursement and comprehensive wellness program offered.
  • Flexible paid time off for exempt salaried employees with no fixed limits.
Full Job Description
JOB TITLE: MAINTENANCE SERVICES REPRESENTATIVE LEAD (A&P Mechanic)

LOCATION: Orlando, Florida (MCO) - Orlando International Airport

A&P Mechanic Lead located in Orlando International Airport

SUMMARY:

Panasonic Avionics Corporation (PAC) is looking to hire One (2) A&P Licensed Mechanics Leads Avionics/Aviation Mechanics to join our corporate team of experts to work on, replace and maintain the continued delivery of IFE (In-Flight Entertainment) systems on planes for some of the most recognized commercial airlines across the globe. As the #1 provider of IFE products in the world, Panasonic Avionics offers a One-of-a-kind culture, extended training platform, and long-term career trajectory that is designed to make your career TAKE OFF!

Hourly rates range from $46.07 to $51.82 based on years of experience. (These rates depend on applicable licenses and experience.) Starting rates increase with additional years of experience).

This is a full time, direct hire position, offering full medical, dental, vision, 401k, and life insurance. Additional benefits include tuition reimbursement, two weeks of accruable PTO, 14 paid Company Holidays, 7 sick days, and 3 personal days. Ask your recruiter about additional perks to work with PAC.

JOB SUMMARY
  • Provide Lead Maintenance Service Representative (MSR) support at any appropriate location to which the incumbent is assigned. Perform line maintenance, preventive maintenance, and alterations, including Panasonic Avionics Corporation (PAC) In-flight Entertainment Systems and other aircraft equipment on aircraft subjected to applicable National Aviation Authorities Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment. Line maintenance responsibilities may vary by location.

MAJOR RESPONSIBILITIES.Description

  • Supervision
    • Develop a work schedule that incorporates the needs of the customer and Panasonic Avionics Corporation (PAC) and provide a monthly update by the fifth of the following month.
    • Lead line technicians as they perform their duties.
    • Schedule line technician's daily maintenance activities.
  • Aircraft/IFE Maintenance and other Support
    • Perform maintenance, preventive maintenance, and alterations to PAC IFE Systems and other aircraft equipment on aircraft subject to e.g. FAA/CAA/EASA/CASA regulations.
    • Perform troubleshooting and testing of electronic assemblies and units, and the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft.
    • Build customer satisfaction through identification, tracking, reporting, and successfully overcome all technical issues for assigned airlines using networked communication systems.
    • Be a strong customer advocate inside Panasonic Avionics to help engineers and management understand and appreciate the customer's views and negotiation points.
    • Technically support the customer as a liaison between line operations and PAC departments.
    • Aggressively contribute to the resolution of all in-fleet problems, assisting the efforts of affected support and engineering organizations within PAC.
    • Develop and maintain a thorough and accurate knowledge of all PAC products, testers, harnesses, and associated equipment. Requires that employee maintain knowledge of product revisions and modifications.
    • As required, based on aircraft type, may work on other aircraft equipment as assigned.
  • Training /Documentation
    • Perform daily data entry tasks and administrative duties.
    • Operate as the local trainer on the PAC IFE SYSTEM.


EDUCATION/EXPERIENCE REQUIREMENTS

  • High school diploma or equivalent.
  • 3 - 5 years related industry experience preferred.
  • Appropriate academic/technical qualifications and experience to satisfy regulatory licensing for assigned country or geographical region, and customer requirements e.g. FAA, CASA or EASA A, B1 and/or B2 with relevant type ratings.
  • Ability to pass extensive security and background checks.
  • Airline maintenance operations and 24/7 technical support experience highly desired.


KNOWLEDGE/SKILL REQUIREMENTS
  • Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instructions in English, the global aviation standard.
  • Demonstrated ability to lead others.
  • Proficient in Word, Excel, Outlook (MS products).
  • Advanced background and knowledge of electronics and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with two years of related industry experience.
  • Ability to work in a high-stress, high-pressure environment.
  • Consistently works on moderately complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures.
  • Acts independently to determine methods and procedures on new assignments. Often acts as a facilitator and team leader.
  • As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways.


OTHER REQUIREMENTS

  • Must have the legal right to work in assigned country through nationality, visa or work permits.
  • May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required.
  • Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
  • Must be able to work any shift, weekends and holidays.
  • Manual dexterity and the ability to grasp and work with tool parts and equipment.
  • Ability to climb and work from ladder or platform; endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
  • Ability to operate under extreme weather conditions and in confined spaces for extended periods.
  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.


Our Principles:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

What We Offer:

At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.

Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA & HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.

401K with 50% match on up to 8% contribution, full vested from day 1.

Washington residents only are eligible for: Washington's Family and Medical Leave program and Washington's Paid Sick Leave program.

Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.

All applicants are subject to Company policies, third party customer and worksite requirements, and government requirements, regarding vaccination and/or testing for COVID-19. Where permitted by applicable law, applicants may be required to be fully vaccinated with an authorized COVID-19 vaccine as a condition of employment, unless they are eligible for and obtain an exemption based on a reasonable accommodation because of a disability or a sincerely held religious belief, practice, or observance. While the Company strongly encourages COVID-19 vaccinations, it may require vaccination and/or testing for positions in which third party customer, worksite, or government requirements apply, in accordance with applicable law. At those locations where requirements apply, exemptions will be considered based on applicable law.

REQ-154388

About Panasonic

Panasonic Corporation is a multinational electronics company based in Osaka, Japan. The company was founded in 1918 as Matsushita Electric Industrial Co., Ltd. and changed its name to Panasonic Corporation in 2008. Panasonic produces a wide range of products, including televisions, home appliances, cameras, audio equipment, and automotive electronics. The company also provides business solutions, such as security systems, communication systems, and energy solutions. Panasonic has operations in over 160 countries and employs over 259,000 people.
Learn more about Panasonic
Size
240,198 employees
Industry
Founded
1979
NASDAQ

Similar Jobs

More Jobs at Panasonic

More Aerospace & Defense Jobs

Find similar Maintenance Services Representative Lead jobs: