Job Description:About the Role: As a Maintenance Control Supervisor, you oversee the Maintenance Control team to maximize safe, compliant aircraft availability by training, supporting, and facilitating cross-departmental coordination within the Mission Operations Control Center. You ensure necessary aircraft maintenance is executed seamlessly through effective coordination of people, parts, processes, and costs. You also serve as the primary point of contact for leadership during your assigned shift.
A Day in the Life: Your day will be leadership-driven and operationally focused, ensuring seamless coordination of maintenance activities and strong team performance. Typical responsibilities include:
- AOG Logistics Coordination: Initiate and manage logistics for AOG maintenance support, including travel, manpower, tooling, and accommodations to ensure rapid and effective response.
- Cross-Functional Leadership: Lead and represent Maintenance Operations Control in cross-departmental meetings and conference calls, driving alignment and operational clarity.
- Team Development: Mentor junior team members and promote a culture rooted in safety, compliance, and continuous improvement.
- Flight Coordination: Oversee and coordinate ferry flights and non-revenue maintenance check flights in accordance with company policies and procedures.
- Systems Oversight: Monitor Aircraft Out of Service applications and interfacing systems to ensure timely and accurate updates from Maintenance Controllers and maintenance bases.
- Performance Management: Conduct performance evaluations and provide constructive feedback to Maintenance Control Technicians to support growth and accountability.
Why You'll Love This Role: - Be Part of a Team That Values You: You'll join a tight-knit, supportive team that is committed to safety, collaboration, and delivering operational excellence every day.
- No Two Days Are the Same: You'll thrive in a fast-paced environment where each day brings new challenges, decisions, and opportunities to make an impact.
- Make a Tangible Impact: Your leadership and operational expertise directly influence aircraft availability, safety, and the overall efficiency of flight operations.
- Opportunities to Grow: You'll have access to ongoing training, development opportunities, and clear pathways to advance your career within the organization.
- You're More Than a Number: You'll be recognized as a valued Crewmember whose contributions are seen, respected, and essential to the success of the operation.
What Makes a Successful Maintenance Control Supervisor? We're looking for someone who is:
- Collaborative: You work seamlessly across departments, building strong partnerships to ensure aligned, efficient, and effective maintenance operations.
- Communicative: You clearly and confidently share critical information, keeping all stakeholders informed and enabling smooth, real-time decision-making.
- Critical Thinker: You quickly assess complex operational situations and make sound, safety-first decisions that support both compliance and efficiency.
- Organized: You effectively manage multiple priorities, ensuring tasks, logistics, and communications are executed accurately and on time.
- Safety-Oriented: You prioritize safety in every action, holding yourself and your team accountable to the highest standards of compliance and operational integrity.
- Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.
Required Experience: - 5-7 Years of line maintenance/technical operations experience with a Part 121 or 135 operator
- Previous experience as a maintenance lead or supervisor
Preferred Experience: - Bachelor's degree in a relevant field or equivalent experience/training
- 7-10 Years of line maintenance/technical operations experience with a Part 121 or 135 operator
- Previous maintenance control experience
- Working knowledge of the Embraer 135/145 aircraft
- Working knowledge of the ATR 42 aircraft
Skill, Licenses, & Certifications: - A current and valid Driver's license is required with Real ID
- Current and valid Airframe and Powerplant Certificate
- Ability to work 10 or 12 hour shifts, nights, weekends, and holidays
- Ability to travel on occasion when requested
- Intermittent physical activity, including bending, reaching, and prolonged periods of sitting
- Ability to occasionally lift 5-20 pounds
- Ability to work within a team-oriented, high-paced work environment
- Must be detail-oriented, with excellent organizational and task management skills
- Proven leadership, motivational, and organizational skills
- Excellent interpersonal and communication skills within a cross-functional team environment
- Moderate proficiency with Microsoft Office including Word, Excel, PowerPoint, Outlook, etc.
Benefits & Perks: - Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
- Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
- 401(k) match: 50% of your first 8%
- Generous PTO: Take time to recharge with our flexible PTO plan.
Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
Compensation Range:$90,000.0 - $110,200.0
