Salary: $74,197.00 - $115,000.00 Annually
Location : 3304 Terminal Drive, Raleigh, NC
Job Type: Full-Time
Job Number:
Department: PU Warehouse
Opening Date: 09/17/2026
Closing Date: 10/1/2026 11:59 PM Eastern
Work Hours: Monday - Friday; 6:30 am - 3:00 pm
Hiring Range: $74,197.00 - $94,598.00

Job Description
The Maintenance and Operations Supervisor leads the day-to-day maintenance and repair activities for assigned Raleigh Water facilities and infrastructure. This position plans and prioritizes work, coordinates projects and resources, provides technical guidance to staff, and works with internal customers, contractors, and other stakeholders to ensure maintenance and repair needs are addressed safely, efficiently, and effectively.

About You:
You are an experienced maintenance professional and supervisor who can balance daily operational needs with long-term maintenance priorities. You know how to organize work, solve complex maintenance issues, support and develop employees, and coordinate contractors and projects from start to finish.

You are comfortable working across multiple facility systems and understand the importance of reliable operations in a large, critical public utility. You communicate well with employees, management, customers, contractors, and other stakeholders and can make sound decisions when priorities change.

Duties and Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervise, manage, and evaluate assigned employees; prioritize and assign work; develop schedules; support employee training and development; and address employee performance and workplace concerns
• Plan and direct daily maintenance, repair, and upgrade activities for assigned City infrastructure, grounds, and facilities
• Coordinate and prioritize projects, determine labor and material needs, and provide technical guidance to staff in resolving maintenance and repair issues
• Serve as a liaison to internal customers, project stakeholders, contractors, and other partners; respond to customer requests and concerns
• Monitor contracted vendors and work activities to ensure quality standards, project expectations, and contract requirements are met
• Prepare and maintain financial, compliance, operational, and project documentation and reports
• This role will work across multiple facilities and will require the use of a City-owned vehicle

Typical Qualifications
Education and Experience:
High School diploma or G.E.D. equivalency; 3 to 5 years' experience in construction or skilled maintenance and repair project management of a variety of building systems, including HVAC, electrical and plumbing or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications

• Valid NC Class C Driver's License or the ability to obtain within 60 days of hire

Additional Information
Knowledge of:

• Facility management practices, building systems, and construction principles
• Preventative maintenance techniques and life cycle planning for MEP systems
• Local, state, and federal safety and building code requirements
• Budgeting, cost estimation, and procurement procedures

Skill in:

• Coordinating multiple maintenance and construction projects
• Diagnosing building and system maintenance needs
• Preparing technical reports, maintenance schedules, and project timelines
• Communicating effectively with contractors, staff, and leadership

Ability to:

• Prioritize and manage a wide range of facility-related tasks and projects
• Work collaboratively across departments and with external partners
• Interpret plans, specifications, and technical documents
• Use facility management software applications

ADA and Other Requirements
Work Environment and Physical Effort:

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work Environment:

Work is occasionally performed in an office or similar environment, outdoors, in a shop, or street (near moving traffic) environment, and in a vehicle.
Work Exposures:

There is occasional exposure to extreme cold (below 32 degrees), extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction).
When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01

Please select your highest level of education completed.

• Some high school
• High school diploma (or GED)
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• PhD or other professional degree

02

How much relevant or comparable work experience do you have in construction or skilled maintenance and repair project management of a variety of building systems, including HVAC, electrical and plumbing or related work?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 to less than 5 years
• 5 to less than 6 years
• 6 to less than 7 years
• 7 to less than 8 years
• 8 to less than 9 years
• 9 to less than 10 years
• 10 years or more

03

Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?

• Yes, I currently have a valid NC Driver's License.
• I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire.
• No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.

04

Have you ever been terminated or forced to resign from a position?

• Yes
• No

05

If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.
Required Question