Mainframe Support Analyst

Satwic, Inc.

• $70K — $95K *
Saint Louis, MO 63129In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Mainframe Production support.
  • Hands-on skills with COBOL, JCL, and VSAM.
  • Familiarity with DB2 and batch mainframe environments.
  • Proficient in using Autosys for scheduling tasks.
  • Knowledgeable in ITIL/ITSM tools for incident management.
  • Basic understanding of Unix, SQL, and file transfer protocols.
  • Strong communication skills for customer-facing interactions.

Responsibilities

  • Provide mainframe production support for various applications.
  • Manage batch processing and ensure timely job execution.
  • Utilize change management tools like Endeavor to oversee application changes.
  • Handle incidents and problem investigations effectively with ITIL principles.
  • Conduct on-call support for critical tickets during weekends as needed.
  • Engage with customers to resolve issues and provide updates.
  • Prepare to relocate or travel to St. Louis based on project needs.

Benefits

  • Opportunity to work in a dynamic and high-demand field.
  • Engagement with high-level applications in a batch mainframe environment.
  • Hands-on experience with a diverse range of mainframe tools and technologies.
  • Supportive work culture with an emphasis on teamwork and communication.
  • Possibility for growth and advancement within the organization.
Full Job Description
Key Skills and responsibilities
  • Experience in Mainframe Production support.
  • Experience in a batch mainframe environment.
  • COBOL, JCL, VSAM,DB2 , scheduling experience - Autosys
  • Hands on experience with COBOL, JCL, VSAM, File-aid, GDG. DB2
  • Extensive experience in a batch mainframe environment.
  • Experience working in a mainframe TSO ISPF environment.
  • Experience with mainframe scheduling software, like OPC.
  • Experience using Endeavor change management software.
  • Handson experience with Easytrieve.
  • ITIL/ITSM Tools, Incidents, Change Management, Problem Investigation
  • Proven technical skills necessary to learn the mainframe batch quickly environment and assume the role and independently support assigned application.
  • Basic knowledge on Confluence, Unix, OPC scheduling tool, SQL, NDM (connect direct) file transfer protocol, GFT/FTP
  • Candidate should have exp on working on support projects and should be willing to work on support activities/Tickets
  • For onsite ,this role involves working on general shift (7 AM to 4 PM CST) and associate should be ready to perform on call support on weekend ( as per P1/P2 tickets demand)
  • Good communication skill as this role involves customer engagement
  • Visa type preferred : USC/GC /Or Visa with no dependency for amendment
  • Travel: Relocation to St louis or Travel to St louis as per project requirement is mandatory.
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Satwic, Inc.

More Information Technology Jobs

Find similar Mainframe Support Analyst jobs:

NationwideSaint Louis, MO