Chewy

Machine Learning Engineer II

Chewy$118K — $189K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
  • 3+ years building and deploying solutions in software, automation, or data/AI environments
  • Proven ability to build practical tools using modern technologies (e.g., Python, APIs, LLMs, low-code platforms)
  • Experience translating real-world problems into technical solutions for business teams
  • Experience in environments that necessitate behavior change for successful adoption

Responsibilities

  • Partner with Legal team to analyze workflows and identify inefficiencies
  • Design and automate solutions to enhance legal workflows
  • Prototype and iterate on solutions based on feedback
  • Integrate new solutions with existing technologies and systems
  • Train team members and promote the adoption of new legal tools
  • Collaborate with cross-functional teams to ensure compliance and security
  • Define success metrics to measure the effectiveness of implemented solutions

Benefits

  • Medical, vision, and dental insurance
  • Flexible spending accounts
  • Parental leave and family services benefits
  • Unlimited PTO after manager approval
  • Employee assistance program and various discounts including 10% off pet insurance
Full Job Description
Job Description:

What You'll Do

Workflow Discovery & Prioritization
  • Partner with Legal team members to understand workflows, pain points, and inefficiencies
  • Identify opportunities to simplify, automate, and scale processes
  • Develop and maintain a prioritized roadmap of high-impact initiatives


Solution Design & Build
  • Design and build solutions using AI, automation, and modern tools to improve legal workflows
  • Automate repetitive work (e.g., intake, triage, contract support, reporting, knowledge access)
  • Prototype quickly, iterate based on feedback, and scale what works
  • Integrate solutions with existing systems (e.g., M365, intake tools, document repositories), including system-to-system integrations via APIs and authentication frameworks


AI & Automation
  • Apply AI and generative AI to improve core legal workflows, with a focus on document-centric use cases
  • Design and implement retrieval-augmented generation (RAG) architectures, including document ingestion, parsing, semantic chunking, embedding strategies, and retrieval patterns
  • Evaluate new tools and recommend practical, production-ready use cases
  • Ensure all solutions align with Chewy's AI governance framework, including required review, approval, and partnership with AI, IT, Security, and Compliance stakeholders
  • Design solutions that incorporate appropriate human review and align with legal and risk tolerance requirements


Adoption & Enablement
  • Train team members and drive adoption of new tools and workflows
  • Develop clear documentation and playbooks
  • Partner with Legal leadership to evolve how work is delivered
  • Define and track success metrics (usage, time saved, error reduction)


Cross-Functional Partnership
  • Partner with Legal Ops, IT, Security, and Data teams to deliver scalable, secure solutions
  • Translate legal needs into technical requirements and communicate solutions clearly
  • Collaborate with Compliance and Security teams to ensure solutions meet data privacy and regulatory standards


What You'll Need
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
  • 3+ years building and deploying solutions in software, automation, or data/AI environments
  • Proven ability to build practical tools using modern technologies (e.g., Python, APIs, LLMs, low-code platforms)
  • Experience working with business teams and translating real-world problems into technical solutions
  • Experience working in environments where behavior change is required for success


Technical Skills
  • Strong programming fundamentals (Python or similar) and experience integrating systems via APIs
  • Experience designing and implementing LLM-powered applications, including RAG-based systems
  • Familiarity with document ingestion pipelines, including parsing, transformation, and semantic chunking strategies
  • Understanding of embeddings, vector storage, and retrieval techniques
  • Experience with system integrations, including authentication methods such as OAuth
  • Familiarity with automation tools (for example, Retool, Zapier, UiPath)
  • Exposure to cloud and data platforms (for example, AWS, Snowflake) is a plus


Legal & Business Acumen
  • Interest in legal workflows, legal technology, or operational process improvement
  • Ability to quickly understand ambiguous processes and identify opportunities to simplify and scale
  • Awareness of legal risk considerations and the importance of accuracy, auditability, and defensibility in legal outputs


Ways of Working
  • Strong ownership mindset with the ability to operate independently
  • Ability to prioritize and focus on high-impact work
  • Clear communicator who can work effectively with non-technical stakeholders
  • Ability to train others and drive adoption of new tools and processes


The base salary range for this role is $118,500 - $189,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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