Machine Learning Engineer, Enterprise Brain

Glean

$200K — $300K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of industry experience in AI or Machine Learning Engineering.
  • BA/BS in computer science, math, sciences, or a related field.
  • Experience with search, recommendation, or natural language processing systems.
  • Proven ability to design and deploy production-ready models and systems.
  • Expertise in ML evaluation and maintaining evaluation frameworks for enterprise tasks.
  • Proficiency in ML frameworks such as TensorFlow or PyTorch.
  • Strong coding skills in languages like Python, Go, or Java.

Responsibilities

  • Tackle complex ML problems related to user understanding and task prediction.
  • Create new LLM workflows to enhance reasoning, planning, and personalization.
  • Design reinforcement learning strategies to boost system understanding and performance.
  • Lead the development of evaluation and optimization processes.
  • Construct and uphold ML pipelines for enterprise functions.
  • Initiate measures for monitoring data and model quality.
  • Collaborate with cross-functional teams to deliver high-quality ML solutions.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • Generous time-off policy.
  • Home office improvement stipend.
  • Annual education and wellness stipends.
  • Healthy daily lunches and regular company events.
Full Job Description
About the Role:

Glean is seeking a few Machine Learning engineers who want to focus on a combination of Quality and traditional ML work to help us build the Enterprise Brain. The Enterprise Brain team is developing a suite of proactive AI products that aims to revolutionize enterprise workflows by proactively detecting and automating tasks for users - thus unlocking true productivity. This is built on top of a deep user understanding and state of the art Enterprise graph. The project involves using both LLM and other advanced ML techniques, agent orchestration and cutting-edge ranking techniques.

You will:
  • Work on deeply challenging ML problems involving user understanding and task prediction.
  • Invent new LLM workflows and signals to improve reasoning, planning, and personalization.
  • Design and optimize reinforcement learning and fine-tuning approaches to improve the quality of understanding, prediction and other agentic systems.
  • Lead development of scalable evaluation, benchmarking, and optimization loops.
  • Build and maintain robust ML pipelines for enterprise and knowledge graph construction.
  • Drive initiatives to measure, monitor, and improve data quality, model quality, and end-to-end system performance.
  • Collaborate with cross-functional teams to deeply understand customer pain points and deliver high-quality, production-ready ML solutions.
  • Mentor junior engineers or learn from experienced ones in a tight-knit, high-velocity environment.
About you:
  • 3+ years of industry experience in AI or Machine Learning Engineering.
  • BA/BS in computer science, math, sciences, or a related field.
  • Experience with search, recommendation, natural language processing, or other large-scale ML systems.
  • Proven ability to design, build, and ship production-ready models and systems.
  • Demonstrated expertise in ML evaluation, benchmarking, and data quality-ideally with experience in building or maintaining evaluation frameworks for complex enterprise tasks.
  • Proficiency in your ML framework of choice (e.g., TensorFlow, PyTorch).
  • Strong coding skills (Python, Go, Java, C++, etc.).
  • Thrive in a customer-focused, cross-functional environment; a proactive and positive attitude is a must.

Location:
  • This role is hybrid (4 days a week in our Mountain View, CA office)

Compensation & Benefits:

The standard base salary range for this position is $200,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

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AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

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