Job Description:
The
M365 AI & Automation Platform Admin is responsible for the reliable, secure, and scalable operation of the organization's Microsoft 365 AI and automation ecosystem, including Power Platform, Copilot Studio, and Azure AI (Foundry/OpenAI).
This role leads the standardization and governance of enterprise automation and AI initiatives while partnering closely with infrastructure, security, and application teams to ensure solutions are secure, cost-effective, and aligned with business objectives.
This role balances platform control with enablement, ensuring AI and automation capabilities drive measurable business value without introducing risk or sprawl.
What You'll Do:Platform Ownership & Governance- Own the end-to-end architecture and governance of:
- Power Platform (Power Automate, Power Apps, Dataverse)
- Copilot Studio (AI agents)
- Azure AI (Azure OpenAI, Azure AI Foundry)
- Define and enforce:
- Environment strategy (Dev / Test / Prod)
- DLP policies and connector governance
- Agent lifecycle management (build 12 test 12 deploy 12 retire)
- Establish standards for:
- Automation development, reuse, and scalability
- Agent publishing, deployment, and access control
- Integrate automation with:
- Microsoft Graph API
- Azure services (Functions, Logic Apps, API Management)
- Enterprise platforms (ServiceNow, Workday, etc.)
Monitoring, Cost & Usage Management- Establish visibility into:
- Automation usage and performance
- Agent adoption and effectiveness
- AI consumption patterns (where available)
- Manage:
- Licensing impact and capacity utilization
- Cost control strategies for automation and AI usage
- Identify opportunities to:
- Eliminate redundancy
- Optimize platform efficiency
Security, Compliance & Risk Management- Ensure all automation and AI solutions:
- Align with enterprise security and compliance requirements
- Use approved connectors and governed data sources
- Partner with cybersecurity teams to:
- Enforce least-privilege access
- Monitor and mitigate data exposure risks
- Maintain auditability and governance across the platform
- Establish and lead a Power Platform & AI Center of Excellence
- Define and manage:
- Intake and approval processes for automation and AI use cases
- Provide guidance to business teams on:
- Best practices
- Governance standards
- Act as both:
- Platform gatekeeper and strategic enabler
Cross-Functional Partnership- Collaborate with:
- Infrastructure, Security, and Application teams
- Business stakeholders and functional leaders
- Translate business requirements into:
- Scalable, secure automation and AI solutions
What We're Looking For:- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 5-8+ years of experience in:
- Microsoft 365, Power Platform, or enterprise automation
- Hands-on experience with:
Power Automate, Power Apps, Dataverse
- Copilot Studio / Power Virtual Agents
- Strong understanding of:
- Microsoft 365 architecture (Teams, SharePoint, Exchange integration)
- Entra ID (RBAC, app registrations, service principals)
Technical Expertise- Azure AI:
- Azure AI Foundry
- Azure OpenAI (APIs, model integration, prompt design)
- Integration:
- Microsoft Graph API
- REST APIs and secure authentication (OAuth, managed identity)
- Platform Governance:
- DLP policies, environment strategy, and lifecycle management
- Deployment:
- Solution packaging and promotion across environments
- Monitoring:
- Dynatrace, Log Analytics, Application Insights, or equivalent tools
