Apple

Lyrics Program Manager, AIML & Tooling

Apple$120K — $150K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience as a Product Manager or AIML Program Manager in the music/media industry
  • Proven ability to lead projects from inception to delivery, managing ambiguity effectively
  • Excellent verbal and written communication skills, adaptable to differing audiences
  • Strong analytical skills and structured problem-solving ability
  • Passion for music and appreciation for design and user experience principles
  • Experience in technical environments working closely with engineering and data teams
  • Ability to manage sensitive information with integrity and discretion

Responsibilities

  • Own end-to-end delivery of Machine Learning and Tooling initiatives across a global organization
  • Collaborate with Engineering, Operations, and international teams to manage workflows
  • Drive efficiency and operational excellence across a network of content partners and teams
  • Define project scope, align teams, manage risks, and ensure timely delivery
  • Serve as the global DRI for initiatives involving international teams and regional operations
  • Translate business requirements into clear functional and technical specifications
  • Identify process gaps and propose improvements for overall team performance

Benefits

  • Work in a dynamic, innovative environment at a leading tech company
  • Engage directly with a global team supporting millions of users
  • Opportunity to influence the music streaming experience with cutting-edge technology
  • Develop skills in machine learning and project management at scale
  • Collaborate with industry leaders and passionate teams
  • Onsite role fostering strong team dynamics and communication
Full Job Description
Apple Music's Lyrics Operations is responsible for the lyrics experience available to millions of Apple Music subscribers worldwide. Our team owns the quality and coverage of lyrics content across Apple Music's global catalog, ensuring that every lyric displayed is accurate, timely, and complete. We continuously push for innovation - always with the goal of delivering a world-class experience for Apple Music listeners everywhere. We are looking for an experienced Program Manager to own end-to-end delivery of Machine Learning and Tooling initiatives across a global, cross-functional organization. In this position, you'll work with Engineering, Operations, and international teams to manage the end-to-end workflows and systems that power lyrics delivery, driving efficiency and operational excellence across a complex network of content partners and internal teams. Our program spans tooling platforms, operational workflows, and AIML initiatives. You will own complex and ambiguous projects from inception through delivery - defining scope, driving alignment, managing risk, and ensuring perfect execution within deadlines. You will serve as the global DRI for initiatives that touch international teams and regional operations, making sure partners in every time zone are included early and heard clearly. Strong communication is non-negotiable. You must be able to synthesize complexity into clarity, tailor your message to the audience, requiring you to effectively translate business requirements into clear functional and technical specifications for engineering teams, and vice versa. You will also be expected to look beyond your assigned portfolio. The best PMs on this team identify process gaps and propose improvements that make the whole team better. 5+ years as a Product Manager or AIML Program Manager in the music/media industry Demonstrated ability to own projects end-to-end, from ambiguous problem through structured delivery Excellent written and verbal communication skills, with the ability to tailor message to different audiences Ability to work independently, drive clarity in ambiguous spaces, and manage complex cross-functional initiatives. Strong analytical thinking and structured problem-solving skills Passion for music and deep appreciation for Apple's design and user experience principles Comfortable working in technical environments alongside engineering and data teams Direct experience handling sensitive and confidential information with integrity and discretion Ability to be onsite; this role is an in-person, onsite position Available to work some nights and weekends as needed Up to 5% + travel required; both domestic and international Demonstrated experience shipping ML-powered consumer features at scale Experience preparing and delivering executive-level reviews and leadership communications Self-starting, self-motivated, and self-sufficient; thrives with minimal direction in high-ambiguity environments Thrives in highly collaborative projects, effective at building consensus, handles decisions with ease, and has the ability to navigate ambiguity

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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