Join us as a
Luxury Sales Manager to lead and scale our
Elevated Journeys product line. This hybrid player-coach role combines direct management of sales consultants with ownership of a personal portfolio of high-value travel advisor relationships.
You will be instrumental in building a new revenue pillar in its early stages of growth. Over the next 12-24 months, as the product line scales, you'll transition into a full-time leadership role with expanded scope and influence across the organization.
This role is ideal for a driven sales leader who thrives in fast-moving environments, builds trust quickly with high-value partners, and is comfortable balancing hands-on selling with team leadership.
What we'll offer:- Competitive base salary ($80,000 to $110,000 USD) and OTE ($160,000 USD)
- Comprehensive health benefits
- Retirement savings plan with company contributions
- Generous paid time off allowance and birthday day off
- Remote working within the United States
- Parental leave and family-supportive policies
- Charity or volunteering time off
- Group-wide travel discounts
What you'll do:Sales Leadership & Performance- Lead, coach, and develop a team of Luxury Travel Consultants to achieve individual and team sales goals.
- Foster a high-performing, collaborative culture focused on exceptional client service and continuous improvement.
- Lead by example, demonstrating best-practice consultative selling techniques.
- Revenue Growth & Client Relationships
- Build and grow a portfolio of luxury travel advisor partnerships.
- Design and sell bespoke luxury travel experiences tailored to client needs.
- Drive repeat business and long-term client value through outstanding service and relationship management.
Partnerships & Collaboration- Build trusted relationships with travel advisor partners and key stakeholders.
- Work closely with Product, Marketing, and Operations teams to enhance the customer experience and support business growth.
- Identify and share market opportunities, customer insights, and industry trends.
Market Expertise- Maintain expert knowledge of luxury travel destinations, suppliers, and market developments.
- Stay informed on competitor activity and emerging trends to support commercial success.
Sales Operations- Manage pipeline activity, forecasting, and reporting through HubSpot CRM.
- Maintain accurate sales records and performance data.
- Deliver an exceptional customer experience while achieving NPS and customer satisfaction targets.
What you'll bring:- Proven success in consultative sales, with a track record of building relationships, closing high-value deals, and consistently exceeding targets.
- Experience working with luxury, premium, or bespoke products and services, ideally within travel, hospitality, or a similar client-focused industry.
- A strong understanding of the luxury customer mindset and a passion for creating exceptional, personalised experiences.
- Confidence working with high-net-worth clients, travel advisors, or strategic partners in a relationship-led sales environment.
- Strong commercial acumen, with experience managing pipelines, forecasting sales performance, and using CRM systems such as HubSpot.
- Excellent communication and influencing skills, with the ability to build credibility and trust at all levels.
- A collaborative approach and the ability to thrive in a fast-paced, evolving, and often ambiguous environment.
- A growth mindset, with a willingness to learn, embrace feedback, and continuously develop.
- High standards for quality, attention to detail, and delivering an outstanding customer experience.
- Curiosity about luxury travel trends, destinations, and experiences, with a desire to stay ahead of the market.
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