LSS Manager- Resident Maintenance

Kion Group AG

$94K — $138K *
US-AnywhereRemote in United States
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a customer service-related field preferred.
  • Willingness to travel 40% within the assigned region.
  • At least 10 years of management experience at a manager level.
  • Technical knowledge and experience in maintenance operations are essential.
  • Strong interpersonal and leadership skills to manage teams and customers effectively.

Responsibilities

  • Manage maintenance operations across multiple facilities to ensure safety compliance.
  • Develop and control regional budgets related to maintenance costs.
  • Supervise and mentor site maintenance leadership and staff to enhance team performance.
  • Establish and manage preventative maintenance programs to reduce downtime.
  • Select and oversee vendor relationships to ensure quality maintenance services.
  • Conduct regular inspections and client meetings to address maintenance issues.
  • Maintain accurate records and documentation of maintenance activities.
Full Job Description
As the Regional Resident Maintenance Manager, you will lead all aspects of maintenance operations across multiple facilities within your region, ensuring compliance with safety standards, managing budgets, and leading maintenance teams' performance and development.

Tasks and Qualifications:

What You Will Do In This Role:
  • Coordinate Maintenance Operations: Manage maintenance activities across various properties, ensuring that all facilities are well-maintained and aligned with company and OSHA safety regulations.
  • Budget Management: Develop and lead regional budgets, ensuring that maintenance costs are controlled, so they correspond to financial targets.
  • Team Leadership: Supervise and train site maintenance leadership & staff, encouraging a collaborative environment and improving team capabilities through effective mentoring and development.
  • Preventative Maintenance Programs: Establish and supervise preventative maintenance programs to minimize downtime and extend the lifespan of equipment and facilities.
  • Vendor Management: Select and manage relationships with maintenance-related vendors and contractors, ensuring quality service delivery.
  • Customer Site Inspections: Conduct routine inspections and client meetings on properties to identify maintenance issues and ensure compliance with health and safety standards.
  • Reporting and Documentation: Maintain accurate records of maintenance activities, prepare progress reports, and document maintenance logs.


What We Are Looking For:
  • A Bachelor's degree or equivalent experience in a customer service-related field is desired.
  • Must be willing to travel 40% of the time to multiple customer sites within the assigned region.
  • Minimum 10 years' experience in management (manager level).
  • Technical knowledge and maintenance operations are required
  • Strong interpersonal and leadership skills for managing internal/external customers and technical personnel.

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