Lowe’s

Lowe's University Sr Master Trainer

Lowe’s • $75K — $95K *
Mooresville, NC 28117In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High school diploma or GED or equivalent experience.
  • 7 years of relevant business experience.
  • 2 years as an assistant store manager or in district leadership at a home improvement retailer.
  • 7 years demonstrating proficiency in performance management and effective coaching.
  • 6 years of strong interpersonal communication and facilitation skills.
  • 3 years in dynamic, fast-paced environments.

Responsibilities

  • Facilitate training sessions linking course concepts to real business scenarios.
  • Produce and lead both in-person and virtual training sessions using various platforms.
  • Adapt training solutions to fit organizational culture and workforce diversity.
  • Develop and maintain training solutions for performance gaps.
  • Incorporate feedback from learners and SMEs to improve training content.
  • Manage the execution and overall experience of assigned training sessions.
  • Oversee project dependencies and risks related to training initiatives.

Benefits

  • Opportunity to develop leadership skills in a dynamic environment.
  • Collaborative work with cross-functional teams.
  • Exposure to various aspects of learning and development in retail.
  • Potential for career advancement within Lowe's.
  • A supportive culture that emphasizes continuous learning.
Full Job Description
Your Impact

The primary purpose of this role is to foster an environment of experiential learning; developing leaders on the on role specific technical skills and leadership capabilities needed at Lowe's to drive our organizational Mission and Strategy. This is accomplished by hosting events, facilitating training courses, and providing opportunities to practice concepts and skills learned. The Sr. Master Trainer partners with leaders in L&D, functional business units, business and shared services subject matter experts and Human resources to ensure program content and learner experience deliver needed business results. The role will significantly leverage store operations knowledge and practical experience to effectively deliver all forms of training and provide coaching to learners that prepares them to meet and exceed role expectations. The Sr. Master Trainer may serve as a project lead for learning projects or ad-hoc in-classroom or virtual requests and is responsible for the planning, organizing, and controlling of those projects. This role is critical to Lowe's as it enables the successful development of company leadership.

What You Will Do
  • Serves as the primary program facilitator, utilizing a variety of teaching styles and methods to link course concepts to relevant business situations.
  • Supports every event delivery by producing and facilitating both virtual instructor-led and in-classroom training sessions via virtual learning platform through various platforms. (Microsoft TEAMs, Adobe Connect, etc.)
  • Ensures design solutions are adapted to both the culture of the organization and the diversity fo the workforce.
  • Drives the development and maintenance of a comprehensive suite of solutions to address the performance gaps in a business, an audience, a function or an initiative.
  • Synthesizes and applies feedback from learners and business subject matter experts (SMEs) as appropriate to continuously improve training materials.
  • Manages assigned training session to ensure the overall experience is effectively executed.
  • Manages program and project dependencies, interdependencies, risks, issues and related mitigation strategies
  • Performing administrative duties including calendar planning, work plans, curriculum maps, responding to field questions, conducting peer reviews, and other duties as needed.

Minimum Qualifications
  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
  • 7 Years of Relevant business experience.
  • 2 Years of experience as an assistant store manager or district leadership support role (asset protection, human resources, merchandising or sales/services) for a Home Improvement Retailer and meeting key annual performance metrics
  • 7 Years- demonstrated proficiency with performance management and effective coaching techniques - facilitating large group presentations, trainings, and meetings.
  • 6 years demonstrated strong interpersonal communication, active listening, motivational and facilitation skills.
  • 3 Years of Experience working in a dynamic, fast-paced environment

Preferred Skills/Education
  • Bachelor's degree Business, Management, Learning & Development, Instructional Design, Organizational Development, HR, or related field
  • Master's degree MBA, Education; Instructional Design; Organizational Development; Human Resources; Industrial-Organization Psychology or related field
  • Experiences delivering virtual instructor-led and/or live leadership and functional training


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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